Assistant General Manager

Panera; Carpentersville (IL); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Manager bonuses

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401k with company match

Paid vacation & sick time

Descripción de la vacante

Hamra Enterprises is seeking an Assistant General Manager to support the General Manager in leading a bakery-cafe, ensuring exceptional guest service and driving business growth. The AGM will own hiring, onboarding, and development of the team, while executing company strategies and maintaining safety and quality standards.

You will partner with the GM to build managers, manage staffing, and foster a culture of warmth, belonging, growth, and trust across the team.

Formación

• 2+ years of restaurant management experience.
• Excellent communication, interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Responsabilidades

• Lead day-to-day bakery-cafe operations in partnership with the General Manager.
• Plan staffing, scheduling, and career development for the team.
• Hire, onboard, train, and motivate new team members.
• Support performance management to meet goals and guest service standards.
• Foster a culture of warmth, belonging, growth, and trust.

Conocimientos

Restaurant management

Staffing & scheduling

Hiring & training

Leadership & team motivation

Customer service orientation

Descripción del empleo

WE ARE HAMRAHamra Enterprises has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our Core Values; letting you love what you do and do what you love! We operate with integrity, humanity, and by empowering our employees to advance their careers.OUR CORE VALUESFUN - We love what we doFAMILY - We cherish and nurture relationshipsINTEGRITY - We honor our wordSELF EXPRESSION - We embrace our humanityDISCOVERY - We have the courage to create the futureAt Hamra Enterprises, “success” means moving our business and our communities forward. We actively engage in philanthropic endeavors including our work with Boston Children’s Hospital, Make-A-Wish IL, the Dave Thomas Foundation for Adoption, and Children’s Miracle Network.JOB DESCRIPTIONThe Assistant General Manager (AGM) directly supports the General Manager in leading operations in the bakery-cafe, delighting guests every day, and growing the business – while taking ownership for the hiring, training, and development of the rest of the team. Through focused development, this role serves as a launchpad to becoming our next General Manager.KEY RESPONSIBILITIESSupport your General Manager by making key decisions and problem solving.Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers in the people processes.Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.Help build our Culture of warmth, belonging, growth, and trust.WE OFFERManager Bonuses - Earn bonuses for achieving key metrics each periodBenefits Package - Medical, Dental, Vision, Disability, Critical Illness, etcOther Voluntary Benefits - 401k with company match, HSA with company contribution, Life Insurance, etcPaid Vacation & Sick Time - Earn an hour of sick time for every 30 hours worked!Employee Emergency Fund - We understand life happens and sometimes you need extra support (Learn more at hamraheroes.org)Opportunities for growth - Our goal is to promote over 70% of our staff internallyStability - While many companies are closing locations, we are opening new restaurantsREQUIREMENTSMust be at least 18 years of ageFull work availability – days, nights, weekends, and holidaysValid Driver’s License and reliable transportation2+ years of restaurant management experienceExposure to financial accountabilityExcellent communication, interpersonal and customer service skillsAbility to work well independently and as part of a teamSatisfaction of a pre-employment background checkAuthorization to work in the United States through E-VerifyTHE BORING LEGAL STUFFCompensation may vary based on the restaurant's location, as well as your experience and availability. General pay information is available at https://hamraenterprises.com/paychecksanddailypay. For specific details about the position where you are applying, please speak with a manager at that location.The duties and responsibilities listed above are intended to describe the general nature of this position and are not an exhaustive list. Employees must be able to perform the essential functions of the role, with or without reasonable accommodation.Hamra Enterprises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are dedicated to providing reasonable accommodations to qualified applicants and employees with disabilities.Understand that by submitting your application, you are agreeing to receive text messages from Hamra Enterprises; you may receive between 1 and 20 text messages per-week depending on your engagement level with the recruiter, and that you can opt out at any time, simply by responding the word “STOP”. You are acknowledging that message and data rates may apply. Hamra Enterprises will not sell your cell phone number to third party companies or advertisers; your cell phone number will be used solely for the purposes of communicating with you about interviews, job offers, benefits, incentives and other employment related items.