Assistant General Manager

Stonebridge Companies; Boulder (CO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Residence Inn Boulder Canyon Boulevard, part of Stonebridge Companies, seeks an energetic Assistant General Manager to lead front-of-house and housekeeping operations and drive guest satisfaction.

You will analyze market data, optimize occupancy and rates with Revenue Management, train staff, manage budgets, and foster a collaborative, engaging work environment.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3-5 years in hotel management, front-of-house or rooms operations.
• Strong knowledge of revenue management, budgeting, and finance.

Responsibilities

• Oversee hotel operations with focus on front-of-house and housekeeping.
• Provide market analysis and local event forecasts to Revenue Management to optimize occupancy and rates.
• Support sales by informing front office and reservation teams about rate structures and yield management procedures.
• Train and motivate front desk staff to perform front office operations and customer service protocols.
• Assist in producing the annual budget and forecasting changes in operating expenses and labor costs.
• Adjust controllable expenses based on monthly revenue forecasts to maintain margins.
• Manage cash handling, accounts payable/receivable, and payroll in the GM's absence.
• Train staff to deliver guest services in line with company standards and address guest complaints.
• Recruit, develop, and motivate associates; provide leadership and guidance.
• Assist in managing the hotel's physical condition and quality control programs.
• Collaborate with the GM on operational challenges and strategic improvements.

Skills

Revenue management

Financial analysis

Budgeting

PMS

Microsoft Office

Leadership

Communication

Staff training

Performance management

Education

Bachelor's degree in Hotel/Restaurant Management, Business, or related field

Tools

PMS

Job description

Assistant General Manager page is loaded## Assistant General Managerlocations: Residence Inn - Bouldertime type: Full timeposted on: Posted Yesterdayjob requisition id: R0033517# **City, State:**Boulder, Colorado**Title:** Assistant General Manager**Location:** Canyon Blvd.*Boulder, CO***FLSA:** *Exempt***Status:** *Full-time***Reports to:** General Manager**Supervises:**Property Team Members**Pay Range:** ***$65k - $75k annually DOE***At Residence Inn Boulder Canyon Boulevard, you'll be part of a team that values hospitality, teamwork, and having fun while delivering memorable guest experiences. This is an excellent opportunity for a hospitality professional ready to grow their leadership career in a supportive and energetic environment. `What We're Looking For* Energetic, approachable, and service-driven leader* Hands-on management style with a willingness to jump in wherever needed* Passion for developing and engaging hotel associates* Strong focus on guest satisfaction and hotel performance* Ability to create a fun, collaborative, and accountable work environment* Experience in hotel operations, front office, housekeeping, or food & beverage management preferredIdeal for a candidate who is passionate about people, enjoys being visible on the floor, and wants to make a meaningful impact on both guests and associates every day.**Job Summary:** The Assistant General Manager supports the General Manager in overseeing the hotel's operations, with a focus on front-of-house and housekeeping functions. This role is responsible for managing daily operations, ensuring guest satisfaction, and maintaining operational and financial performance in line with company standards.**Essential Functions and Duties:*** Assist the General Manager in overseeing hotel operations, focusing on front-of-house and housekeeping departments.* Provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates.* Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures.* Train and motivate front desk staff to perform front office operations, revenue management tasks, and customer service protocols.* Help produce the annual budget and forecast changes in operating expenses and labor costs.* Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins.* Administer company policies for cash handling, accounts payable, accounts receivable, and payroll in the General Manager's absence.* Train staff to deliver guest services in line with company standards, and address guest complaints directly.* Manage guest loyalty programs and ensure compliance with franchise or company policies.* Recruit, select, and motivate associates, providing leadership and guidance to maintain high levels of guest service.* Assist in managing the hotel's physical condition, including maintenance and quality control programs.* Collaborate with the General Manager to address operational challenges and develop strategies for improvement.*Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.***Required Experience, Education, and Skills:*** Bachelor's degree in Hotel/Restaurant Management, Business, or a related field; equivalent experience may be acceptable.* 3-5 years of experience in hotel management, preferably with a focus on front-of-house or rooms division operations.* Strong knowledge of revenue management, financial analysis, and budgeting.* Proficiency in property management systems and Microsoft Office (Word, Excel, PowerPoint).* Excellent communication and leadership skills to manage staff and interact with guests.* Ability to make data-driven decisions, adjust strategies to improve performance, and resolve guest issues effectively.* Experience in recruitment, staff training, and performance management.* Strong organizational skills with the ability to manage multiple tasks and priorities.**Work Environment:*** Primarily an indoor role, with frequent interaction in guest areas, front-of-house, and housekeeping departments.* Must be able to sit, stand, and walk for extended periods while overseeing hotel operations.* Must be able to lift and carry objects up to 20 lbs occasionally.* Flexible schedule, including availability for evenings, weekends, and holidays as required.**Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:2026-10-02Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.