Assistant General Manager

Lineage; Baltimore (MD); On-site; USD 84,000 - 151,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life and disability insurance

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays per year

Job summary

Lineage is seeking a seasoned Operations Manager to lead a large warehouse team, executing strategic plans to strengthen operations and achieve KPIs. You will supervise, train, and mentor staff while coordinating with maintenance and inventory control to meet productivity and service goals.

You will direct production and labor planning, ensure safety standards, and implement SWIs. The role also supports marketing/sales efforts and acts as a backup to the General Manager as needed.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 4 years of Operations Management experience in Supply Chain or related field.
• Experience with Six Sigma and LEAN.
• Experience with Warehouse Management Systems (WMS).
• Proficient with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to lift a minimum of 40 lbs./18kgs and work in variable temperatures.

Responsibilities

• Manage, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness.
• Assist in establishing and achieving warehouse performance objectives (KPI’s) and strategic planning.
• Plan for and direct warehouse operations to include production and labor planning.
• Partner with maintenance and inventory control to meet productivity and service goals.
• Establish operational procedures for verification of incoming/outgoing shipments, handling merchandise, and maintaining inventory.
• Ensure operations team is compliant with standard work instructions (SWI).
• Assist and support initiatives to ensure proper receipt, storage, handling, and distribution of food safety and food quality, and employee health and safety at assigned facility.
• Function as backup to the General Manager; Maintain customer contact as requested; Participate in company marketing/sales efforts as needed.

Skills

Leadership

Strategic planning

Analytical skills

Communication

Problem solving

Team development

Cross-functional

Safety & compliance

Education

Bachelor’s degree or equivalent

Tools

WMS

MS Office

Job description

Work closely with the General Manager to develop and implement strategic plans that strengthen operations for a large to mega size warehouse. Operate facility while following all regulatory and company safety standards, policies, and procedures.

KEY DUTIES AND RESPONSIBILITIES

• Manage, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness
• Assist in establishing and achieving warehouse performance objectives (KPI’s) and strategic planning
• Plan for and direct warehouse operations to include production and labor planning
• Partner closely with maintenance and inventory control to meet productivity and service goals
• Establish operational procedures for verification of incoming and outgoing shipments, handling merchandise, and maintaining inventory
• Ensure operations team is compliant with standard work instructions (SWI)
• Assist and support initiatives to ensure the proper receipt, storage, handling, and/or distribution of food safety and food quality, and employee health and safety at assigned facility

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Function as a backup to the General Manager
• Maintain customer contact as requested by the General Manager
• Participate in company marketing and sales efforts, including planning new account strategies, prospecting new accounts, sales calls, developing and quoting rates, negotiating contracts, and closing sales, when requested by the General Manager

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• Bachelor’s Degree or equivalent work experience
• 4 years of Operations Management experience in Supply Chain or related field
• Demonstrated proficiency in development and execution of strategy / annual plans (budget, operational performance, SOPs, workshops, etc.) bottom-line cost/efficiency management
• Experience with continuous improvement quality processes such as Six Sigma and/or LEAN
• Experience managing, training, and developing people in operation roles
• Proficient computer skills, including Microsoft Office Suite
• Demonstrated Experience working with Warehouse Management Systems (WMS)
• Excellent verbal and written communications skills including the ability to interact with internal and external customers
• Ability to lead discussions, make presentations and deliver technical results to a non-technical audience
• Strong analytical and problem-solving skills, including the ability to deal with ambiguity
• Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
• Must be able to lift a minimum of 40 lbs./18kgs.; weight may be more dependent upon facility
• Must be comfortable with various noise levels, at times, can be loud

Pay Range:$83,700.00 - $150,700.00

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.