Assistant General Manager

Hei Hotels Inc.; Alpharetta (GA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Hotel discounts

Medical and dental benefits

401(k) matching

Paid time off

Job summary

HEI Hotels and Resorts seeks an Assistant General Manager for Home2 Suites Alpharetta to lead all operational managers and drive daily, weekly, monthly and annual action plans, stepping in for the General Manager when required.

The role requires minimum three years of management experience in Rooms and F&B, strong financial acumen, and exceptional communication to resolve conflicts while upholding brand standards and service excellence.

Qualifications

• Minimum three years of management experience, preferably in both Rooms and F&B.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills; adapt communication to different audiences.

Responsibilities

• Lead all operational managers on daily, weekly, monthly and annual action plans.
• Plan and participate in hotel/department meetings; ensure compliance with brand SOPs.
• Develop and manage execution of Rooms/F&B division budgets and revenue forecasts; control expenses.
• Interview, hire, train, develop, evaluate staff; handle discipline and termination as needed.
• As a member of the Executive Committee, help create and execute hotel financial objectives.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Management experience

Computer literacy

Hotel operations knowledge

Conflict resolution

Communication skills

Job description

About Us

The Home2 Suites by Hilton Alpharetta is a beautiful Hilton property located just two minutes from Avalon and a short distance from downtown. We offer our associates a competitive salary with optional benefits for full-time employees. We also hold monthly town hall meetings and celebrations with our amazing team. And don't forget about the fantastic Hilton Team Member discounts that are available to everyone on board. Come take your career to the next level at Home2 Suites Alpharetta today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $65,000.00 - $65,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities

• Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.
• Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. *Ensure compliance of brand standard operating procedures and policies.
• Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management, such as utilizing labor management tools.
• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.
• As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Minimum three years of management experience, preferably in both Rooms and F&B.
• Computer literacy and financial management experience required.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Able to resolve guest, supervisor, and associate conflicts.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.