Assistant General Counsel, Consumer Bank

KeyCorp; Cleveland (OH); On-site; USD 128,000 - 268,000; Full time

Job summary

KeyBank National Association in Cleveland, Ohio seeks an experienced attorney and people leader to guide a team advising consumer banking areas, including Retail Deposits, Non-Real Estate Lending, Collections, Marketing and Sweepstakes. The role delivers legal guidance across assigned Consumer Bank areas and partners with business leaders and risk colleagues to support high-performing in-house attorneys.

The ideal candidate will bring extensive legal and regulatory experience, strong management

Qualifications

• Juris Doctor degree and active state bar membership.
• 10+ years in a consumer finance related field in a law firm or in-house.
• 7+ years of attorney management experience leading a legal team.
• Demonstrated ability to engage, motivate, and cultivate attorneys and paralegals.
• Mastery in assigned support area and strong analytical/writing skills.
• Experience advising on legal, regulatory and banking issues.

Responsibilities

• Provides senior level consultation on complex matters that influence business outcomes.
• Leverages deep knowledge of the law to design solutions that drive bottom-line impact and mentors others.
• Provides proactive counsel to facilitate business initiatives and strategic changes in laws.
• Leads, coaches, and develops a high-performing legal team.
• Partners with outside counsel when needed and supports governance activities.
• Fosters a collegial, trustworthy team culture and collaborative relationships across the organization.

Skills

Attorney management

Regulatory knowledge

Legal consultation

Stakeholder collaboration

Education

Juris Doctor

Bar admission

Job description

Location: 127 Public Square, Cleveland Ohio KeyBank National Association is seeking an experienced attorney and people leader to guide a team advising areas of Key’s Consumer Bank. This role will provide legal advice across assigned Consumer Bank areas, including Retail Deposits, Non-Real Estate Lending, Collections, Marketing and Sweepstakes, and other related functions. The position partners closely with business leaders, risk colleagues, and a highly capable, collaborative team of in-house attorneys and legal professionals. The ideal candidate will bring strong management experience, sound judgment, and a supportive leadership style, with the ability to support and further develop an established, high-performing team, manage competing priorities, and foster trust and accountability. Candidates should have extensive experience in legal environments and leading a team of attorneys along with deep expertise in applicable laws and regulations. The preferred location for this position is Cleveland, Ohio, or Buffalo, New York.

Essential Job Functions

• Provides senior level consultation on complex matters that influence business outcomes
• Leverages deep knowledge of the law and business to design solutions that drive bottom-line impact; develops problem solving skills in others
• Provides proactive counsel and advice that faciliates line of business/corporate initiatives
• Makes recommendations to lines of business including senior management and direct manager on how to respond to legal issues on proposed changes in laws and regulations
• Leads, coaches, and develops a high-performing legal team
• Promotes accountability, collaboration, and continuous improvement across the team while helping attorneys manage competing priorities effectively
• Actively partners with outside counsel when needed
• Supports governance activities through management committee involvement
• Actively leads and supports employee engagement actions
• Fosters a kind, collegial, and respectful team culture that supports collaboration, trust, and open communication

Professional Qualifications

• Bachelor’s Degree, Juris Doctor, Active State Bar Membership
• 10 years minimum experience in a consumer finance related field in a law firm or in-house
• 7 years of attorney management experience leading a skilled legal team
• Demonstrated ability to engage, motivate, and cultivate attorneys and paralegals
• Mastery in assigned support area
• Excellent analytical, writing, and communication skills
• Experience providing proactive, solution-oriented advice on important legal, business and regulatory issues
• In-depth understanding of the banking industry and regulatory environment
• Mature understanding of law firm billing and pricing practices to enable oversight of outside counsel
• Ability to work collaboratively and build relationships within a large organization, including at the most senior levels
• Willingness to learn new areas of the law, acquire new skills, and take on additional and/or new responsibilities as needed
• Experience providing proactive, solution-oriented advice on important legal, business and regulatory issues
• Ability to work in fast paced environment and assist team with managing demands based on undestanding of organizational priorities
• Proven ability to contribute to a welcoming, collegial, and high-trust team environment through professionalism, respect and sound judgment

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $128,000.00 - $268,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 09/25/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail]. #LI-Hybrid KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.