Assistant Front Office Manager - Tower

Davidson Hospitality Group; Spokane (WA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

Dental & vision coverage

Medical coverage

Job summary

The Davenport Tower in downtown Spokane seeks an Assistant Front Office Manager to support the Front Office Manager in guiding the daily front desk operations and delivering outstanding guest service on the evening shift. You will lead team members, ensure policy compliance, and act as Manager on Duty when required, contributing to a modern, guest-centric hospitality environment at this luxury property.

The role offers opportunities to grow within a prestigious hotel managed by Davidson

Qualifications

• 1+ year departmental management or supervisory experience in hotel front office.
• Ability to lead each discipline of the department independently.
• Prior cash handling experience is required.
• Strong communication skills with guests and team members.
• Computer experience and basic office software knowledge.

Responsibilities

• Assist Front Office Manager in daily front desk operations.
• Maintain highest level of guest service and satisfaction.
• Oversee evening shift and ensure smooth check-in/out processes.

Skills

Leadership

Cash handling

Front office

Communication

Office software

Job description

Property Description

The Davenport Tower is a prestigious luxury hotel located in downtown Spokane, WA, offering a dynamic and exciting work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Tower means being part of a property known for its modern design, exceptional service, and vibrant atmosphere. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and exciting career path. The Davenport Tower is dedicated to creating a culture that values innovation, teamwork, and outstanding guest experiences. Employees can expect to work in a contemporary and stylish environment, where they can showcase their skills, grow their career, and be part of a team that delivers outstanding service to guests. Joining the team at The Davenport Tower presents a unique opportunity to be part of a hotel that is known for its cutting-edge approach to hospitality and setting the standard for excellence in Spokane.

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

Prefer 1+ year departmental management or supervisory experience in hotel front officeAbility to manage and lead each discipline of the department independentlyPrior cash handling experience necessaryAbility to communicate effectively with the public and other Team MembersComputer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Multiple Tiers of Medical CoverageDental & Vision Coverage24/7 Teledoc serviceFree Maintenance MedicationsPet InsuranceHotel DiscountsTuition ReimbursementPaid Time Off (vacation, sick, bereavement, and Holidays). 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at https://www.atg.wa.gov/fair-chance-act. We participate in E-Verify.

Salary Range

USD 0.00 - USD 50,000.00 /Yr.