Assistant Front Office Manager – Jekyll Island Club Resort

Noble House Hotels & Resorts; Georgia; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Front Office Manager to enhance guest experiences and support daily operations. This hands-on role involves overseeing front desk activities, ensuring smooth communication among departments, and driving service excellence. The ideal candidate will possess strong interpersonal and communication skills, along with a knack for team development. Join a vibrant team that values family, inclusivity, and exceptional service, and enjoy a competitive compensation package along with numerous benefits, including career growth opportunities and discounts at luxury hotels nationwide.

Benefits

Free Employee Meals

401k Plan with Employer Matching

Paid Time Off

Food & Hotel Discounts

On Demand Pay

Free Jekyll Island Annual Parking Pass

Qualifications

• 2-3 years of experience in a similar role preferred.
• Proficiency in front desk software and hotel management systems.

Responsibilities

• Support the Front Office Manager in daily operations.
• Ensure exceptional guest service and smooth check-in/check-out.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

High School Diploma or GED

College Degree in Hospitality Management

Tools

Front Desk Software

Hotel Management Systems

Job description

Description

Description

Enjoy:

- FREE Jekyll Island Annual Parking Pass

- FREE Employee Meals

The JOB

The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the front desk, guest services, and bell/valet teams. This role ensures exceptional guest service, smooth check-in/check-out processes, and efficient communication among departments. The Assistant Front Office Manager is a hands-on leader who drives service excellence, team development, and operational consistency.

The BENEFITS:

In return, you are rewarded with a competitive compensation package, including:

• Competitive pay
• Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
• 401k plan with employer matching after 1 year
• Complimentary meals
• Paid time off and holidays
• Free Jekyll Island annual parking pass
• Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
• Career growth opportunities
• On demand pay - Your pay before payday

Our CULTURE

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.

Our VALUES

A primary focus for Noble House is to impart our core values to each and every team member. These include:

• Rooted In Family
• Stay A While
• Come As You Are
• Pay It Forward
• Do The Right Thing
• Make Things Better
• Happy To Help

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• High school diploma or equivalent (GED) required, college degree in hospitality management or related field preferred. Proficiency in front desk software and hotel management systems.
• Two to three years’ experience in a similar position preferred.
• Communicate effectively in English with guests, management, and co-workers
• Strong written and verbal communication skills
• Professional appearance and presentation required.
• Meet NHHR background screening requirements. Must have exceptional interpersonal skills to provide our guests with an exceptional experience.
• Have experience in a similar size hotel: (159+ rooms). We look for candidates with full-service hotel experience, preferable in an upscale independent hotel.
• Have a keen sense for hiring, training and coaching great people so they can provide top-notch service to our guests.
• Dependable, organized, and have a positive, can-do mindset. When things don't go as planned, your team can count on you!
• Take ownership of your tasks and feedback from your manager so you can continue to grow.