Assistant Front Office Manager *Extra Wellness Day Off Each Month

Hispanic Alliance for Career Enhancement; Cleveland (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant Front Office Manager to lead a dedicated team at a historic hotel. This role promises exciting challenges and opportunities for growth, as you will be responsible for ensuring exceptional guest experiences while managing daily operations. With a commitment to diversity and inclusion, this company values its employees and offers numerous perks, including paid time off and wellness resources. If you thrive in a dynamic environment and are passionate about hospitality, this is the perfect opportunity for you.

Benefits

12 free nights at Hyatt hotels worldwide

Discounts at restaurant and spa

Affordable medical, dental, and vision coverage

Paid holidays, sick days, and vacation days

Access to mental health resources

Hotel gym access

Opportunities for internal promotion

Development tools and education assistance

Discounted parking passes

Proximity to RTA stops

Responsibilities

• Oversee front office staff and manage cash control.
• Handle staffing needs and guest services.
• Conduct staff training and scheduling.

Job description

Summary

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met but exceeded, offering outstanding rewards and exciting challenges in the hospitality industry.

Role Overview

The Assistant Front Office Manager will oversee the front office staff, manage cash control for agents, staffing needs, and guest services. Responsibilities may also include staff training, development, and scheduling.

Why Join Hyatt Regency Cleveland

Located in a historic building from 1890, Hyatt Regency Cleveland offers a unique hotel experience with easy access to downtown attractions. We cater to diverse guests, from business travelers to sports fans and wedding parties.

Employee Perks

• Entry into the Hyatt family with care for our people
• 12 free nights at Hyatt hotels worldwide after 90 days of employment
• Discounts at our restaurant and spa
• Affordable medical, dental, and vision coverage after 30 days
• Paid holidays, sick days, and vacation days
• Various discounts through our partners
• Proximity to RTA stops and discounted parking passes

Wellbeing and Development

• Access to mental health resources like the Headspace app and Hyatt Well-Check
• Hotel gym access
• Opportunities for internal promotion and career growth
• Development tools and education assistance

Diversity and Inclusion

Hyatt is committed to creating an inclusive culture that celebrates diversity and equality, recognized by the Human Rights Campaign as a top employer for LGBTQ+ equality for 18 consecutive years.

Our core values include Respect, Integrity, Humility, Empathy, Creativity, and Fun.

Equal Opportunity Employer

Hyatt is an Equal Opportunity Employer, welcoming applications from all backgrounds.

If you are interested, please click the link to apply!