Assistant Front Office Manager

Ultra Fit Enterprised, dba LJ's Fitness; Womelsdorf (Berks County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking fitness center, where your role as an Assistant Front Office Manager will involve engaging with members, managing staff, and ensuring smooth operations. This position offers a starting hourly rate between $18 and $22, with a regular schedule of approximately 35 hours per week. You'll also enjoy benefits like paid vacation, continued education assistance, and eligibility for a retirement plan after 90 days. If you are passionate about fitness and customer service, this is an exciting opportunity to grow your career in a supportive environment.

Benefits

Paid Vacation

Continued Education Assistance

Simple IRA

Discretionary Bonus

Qualifications

• Experience in customer service and sales in a fitness environment.
• Ability to manage and train staff effectively.

Responsibilities

• Explain products/services to members, including memberships and personal training.
• Assist in hiring, training, and overseeing staff.

Skills

Customer Service

Sales

Event Organization

Data Entry

Team Management

CPR Certification

First Aid Certification

Job description

Ultra Fit Enterprised, dba LJ's Fitness Womelsdorf, PA

3 days ago Be among the first 25 applicants

Direct message the job poster from Ultra Fit Enterprised, dba LJ's Fitness

Board Member at Pennsylvania Fitness Alliance

·Starting hourly rate $18- $22 and hour

·Regular schedule includes approximately 35 hours a week (Not to exceed 40 hours a week). Hours will include days, evenings, and an occasional Saturday.

·Additional hours - may be required for events like parades, health fairs, open houses, community fundraisers, and coverage for other employees due to vacation or illness.

·Bonus / profit sharing - a discretionary semi-annual bonus/profit sharing (paid in July and December) evaluated by ownership. To qualify, employees must be employed during the bonus period.

·Performance reviews – a 90-day probationary period with reviews at 30 and 90 days, and an annual review at year's end.

·Other Benefits:

Vacation- After 90 days, 5 days paid vacation per year, accruing at 7 hours per day. Unused days are forfeited unless employment ends; unused days are prorated. Additional 5 days after 2 years of full-time employment.

Continued Education: Assistance with training and certifications, reimbursed up to 50% upon approval and proof of completion. Reimbursement must be repaid if leaving within a year of training.

Simple IRA – Eligible after 90 days for employer-sponsored retirement plan.

Responsibilities and expectations

• Explain products/services to members, including memberships, personal training, nutrition, apps, smoothies, apparel, and supplements.
• Ensure timely submission of insurance reimbursement info by the 5th of each month.
• Follow up with inactive members and communicate suggestions, complaints, and concerns to ownership.
• Perform new member follow-up and data entry tasks accurately.
• Assist in hiring, training, and overseeing staff and maintaining facility standards.
• Work on expense control, event organization, sales, and revenue growth with ownership.
• Maintain current CPR, AED, and First Aid certifications.
• Perform other duties as needed.

Pennsylvania is an at-will employment state. Employment may be terminated at any time by employer or employee. Employees may not work for competitors after separation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

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