Assistant Front Office Manager

Davidson Hospitality Group; Newport (RI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Teledoc service

Job summary

Davidson Harbor Island Resort is seeking an Assistant Front Office Manager to support the Front Office Manager in daily front desk operations and guest service excellence at our Newport property. This role focuses on the evening shift to ensure there is a Manager On-Duty.

You will assist in staff oversight, policy enforcement, and daily room-arrival procedures while contributing to a high standard of hospitality in a premier Newport experience.

Qualifications

• Minimum 1+ year supervisory experience in hotel front office.
• Ability to lead each department discipline independently.
• Prior cash handling experience required.
• Strong communication with guests and team members.
• Proficient computer skills.

Responsibilities

• Assist Front Office Manager in daily front desk operations.
• Ensure top-tier guest service and satisfaction.
• Oversee staff and enforce policies and procedures.
• Cover the evening shift as Manager On-Duty.

Skills

Dept. management

Leadership

Cash handling

Communication

Computer skills

Tools

POS system

Job description

Property Description

Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career. Join our team of dedicated professionals and be a part of our commitment to providing unparalleled guest experiences in one of New England's most sought-after destinations. #NewportHarborIsland #RhodeIslandJobs #HospitalityCareers #ResortJobs #TeamNewportHarborIsland #LuxuryHospitality

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office
• Ability to manage and lead each discipline of the department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Computer experience required

Benefits

• Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
• A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
• In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
• In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K MatchWorking at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
• EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
• Davidson Hospitality is a drug free workplace.
• Pre-employment drug test and background check required.
• We participate in E-Verify.

Salary Range

USD 65,000.00 - USD 65,000.00 /Yr.