Assistant Front Office Manager

Climbingmountains; Maryland; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Front Office Manager to support daily front office operations. In this pivotal role, you will assist in supervising the front desk staff and ensuring exceptional guest experiences. Your contributions will enhance guest satisfaction and optimize the financial performance of the department. If you have a passion for hospitality and a knack for leadership, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 2 years experience in guest services or front desk management.
• High school diploma or GED required.

Responsibilities

• Assist Front Office Manager in daily operations and staff supervision.
• Ensure efficient check in and check out processes.

Skills

Guest Services

Front Desk Management

Supervision

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

Join to apply for the Assistant Front Office Manager role at Sheraton Imperial Kuala Lumpur Hotel

Job Summary
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education And Experience

1. High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality,