Assistant Front Office Manager

Hyatt Hotels Corporation; Indiana (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry seeks a Duty Manager to oversee the Front Office operations, ensuring efficiency in line with corporate strategies. The role requires a university degree in Hospitality with relevant experience to guarantee high standards for guests and staff.

Qualifications

• Minimum 2 years' work experience as Duty Manager or 1 year's as Assistant Front Office Manager.
• Good problem-solving, administrative, and interpersonal skills are a must.

Responsibilities

• Responsible for the efficient running of the department in line with Hyatt's corporate strategies.
• Assist the Director of Rooms in managing Front Office operations.

Skills

Problem-solving

Administrative

Interpersonal

Education

University degree in Hospitality or Tourism management

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.

Responsibilities

• You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
• Assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre, and Regency or Grand Club.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years' work experience as Duty Manager or 1 year's experience as Assistant Front Office Manager.
• Good problem-solving, administrative, and interpersonal skills are a must.