Assistant Food Service Director (3035)

Priority Dispatch Corp.; Dundalk (MD); On-site; Full time

Job summary

An established industry player is seeking an Assistant Food Service Director to enhance culinary operations and ensure quality service across multiple school sites. This role is vital in supporting the management team and fostering relationships with students and educators. The ideal candidate will thrive in a dynamic environment, showcasing strong leadership and communication skills while being committed to the mission of improving lives through food. Join a supportive team that values integrity, accountability, and a people-first approach, and help make a difference in the community.

Benefits

Competitive Pay

Bonus Potential

Paid Time Off

Sick Days

Holiday Pay

Medical Benefits

Dental Benefits

Qualifications

• 2+ years experience in food service or restaurant supervision.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist in overseeing food service operations at multiple school sites.
• Train staff on policies and ensure compliance with NSLP guidelines.

Skills

Customer Service

Culinary Skills

Communication Skills

Organizational Skills

Problem Solving

Team Leadership

Education

High School Diploma

Tools

Project Management Tools

Job description

Job Details

Level: Experienced

Job Location: Camp Harbor View - Boston, MA

Salary Range: $26.00 - $27.00 Hourly

Job Shift: Day

Description

JOB DESCRIPTION OVERVIEW

The Assistant Food Service Director (AFSD) plays an important operational, quality control, culinary, and day-to-day leadership role. The Assistant FSD helps the RAM with overseeing cafeteria based staff and service operations at a multi-site school district and is an ambassador for Genuine Foods’ to grow and maintain relationships with customers and partners. The ideal candidate enjoys working in a team environment, has customer service and culinary orientation and has experience supervising others. Most importantly, the field manager is committed to Genuine Foods’ mission to use food to improve lives and build community, and is passionate about serving students and educators. We are a fun and supportive team that values and respects each other. Genuine Foods is an equal opportunity employer.

ESSENTIAL RESPONSIBILITIES

• Assist the RAM with conducting daily site visits to observe school food service operations including food preparation, kitchen facilities, National School Lunch Program compliance, student engagement, and customer service.
• Assist the food service director with managing the food service leads at their assigned schools as direct reports, including weekly check-ins.
• Enhance culinary operations at all sites.
• Fill in for food servers in the event of absence.
• Proactively communicate to the management team regarding good performance by food servers and performance that needs improvement.
• Immediately inform the management team of any culinary or operations issues that need their attention.
• Proactively collaborate with food servers and the culinary and operations team leads to develop creative, school-specific solutions to ensure we can deliver the best possible service.
• Train school-based staff on standardized policies and procedures (e.g., clocking-in/out, using project management tools to document meals, practicing FIFO, accurately completing production records, taking physical inventory weekly, ensuring monthly menus are posted, etc.).
• Other duties as assigned to ensure Genuine standards are being met.

Qualifications

• 2 years of experience assisting a supervisor in a mid/high volume food service facility or restaurant.
• Prior experience working with NSLP guidelines and regulations.
• Must be able to travel with ease between a total of 3-4 school sites.
• Attention to detail and excellent communication, organization, and interpersonal skills.
• Positive attitude, strong work ethic, and level-headedness.
• Able to climb stairs and lift up to 50 lbs.
• Self-motivated, able to lead and be a proactive problem solver.
• Committed to Genuine Foods’ mission to use food to help students enhance their minds, bodies, and happiness.

WHY GENUINE FOODS?

• Competitive pay, commensurate with experience.
• Bonus Potential.
• Paid Time Off, Sick days, Holiday Pay.
• Medical & Dental benefits.
• Get in on the ground floor of a growing company.

GENUINE VALUES

TRUSTWORTHINESS: We operate by our commitment to integrity, reliability, and consistency. Our clients deserve our very best—every single time.

PERSONAL ACCOUNTABILITY: We are creative problem-solvers who own our results and can immediately identify solutions. We learn from our mistakes. No excuses.

PEOPLE FIRST: We are first-and-foremost a people-centered organization. It's the backbone of hospitality. Every person matters and every person is seen.

TRANSPARENCY: We are proud to offer openness and candor in every aspect of our business—from service standards to purchasing to financials. That’s what successful partnerships are based on.