Assistant Food Beverage Outlet Manager

The Trade Hotel Milwaukee; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading hotel in Milwaukee is seeking an Assistant Food & Beverage Outlet Manager to drive operational activities in their food & beverage outlets. This role focuses on maintaining high service standards, guest relations, and quality control while providing a vibrant hospitality experience. If you have at least 1-3 years of experience in the food & beverage sector and thrive in a dynamic environment, this is your opportunity to join a recognized team dedicated to exceptional guest experiences.

Benefits

Paid Sick Time

Flexible schedules

Free night stays at NCG Hospitality hotels

Health, Dental and Vision plans

401(k) retirement plan with matching

Qualifications

• 1-3 years of food & beverage experience required.
• Must have open availability.
• Positive attitude and friendly personality essential.

Responsibilities

• Plan, develop, coordinate food & beverage operations.
• Ensure guest loyalty through personal contact.
• Maintain food & beverage quality standards.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Job description

Join our team, a 2025 USA Today Top Workplace Winner!

Discover your future at The Trade Hotel Milwaukee, an Autograph Collection Hotel now hiring a Assistant Food & Beverage Outlet Manager.

Why You’ll Love Working with Us

The The Trade Hotel Milwaukee is owned and managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.

As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views Achievements for NCG Hospitality and The Trade include:

USA Today Top Workplace Winner 2025

Hotel Opening of the Year 2023

Development Excellence Award 2024

AAA Four Diamond Hotel 2024

What we offer: Core Benefits:

• Paid Sick Time
• Paid time off and Personal Days
• Paid volunteer hours → Earn money for community service!
• Flexible schedules

Team Member Travel Perks:

• Worldwide hotel stays starting at forty-nine dollars per night
• Rate based on availability and property brand
• Free night stays at NCG Hospitality hotels

Professional Development:

• Dedicated training and development with opportunities for growth

• Educational and professional certification assistance

Health and Wellness:

• Health, Dental and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program

Financial:

• 401(k) retirement plan
• 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay option
• Health Savings Account

We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality. How do I make an impact on my team?

Plan, develop, coordinate and implement the day-to-day operational activities of the food & beverage outlets

Maintain personal contact with in-house guests and clients in the community to ensure guest loyalty

Maintain food & beverage product and service quality standards by implementing policies and procedures, investigating deficiencies/complaints, and initiating corrective action

Assist in ordering, receiving, storing and physical count of all food & beverage related products

Ensure all food & beverage reporting is completed in a timely fashion to include banquet reconciliation, banquet tickets, and PMS postings.

What does success look like in this role?

1-3 years of food & beverage experience

Must have open availability

Strong interpersonal and communication skills; ability to speak clearly and listen attentively

Strong organizational skills and attention to detail

Effective problem-solving skills

Ability to handle pressure with poise and finesse

Positive attitude, outgoing and friendly personality

Who is NCG Hospitality? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out careers available at ncghospitality.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.