Assistant Food & Beverage Manager

Golden Entertainment, Inc.; Laughlin, Northern (NV, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Edgewater Casino Resort is seeking an Assistant Food & Beverage Manager to support daily operations across QSR, casual and fine dining outlets. You will supervise front-of-house staff and assist with staffing, guest service, compliance, and quality control to maintain high-energy, guest-focused operations.

Ideal candidates bring 3+ years in food & beverage leadership, strong communication, and a proven ability to train, coach, and optimize service standards in a fast-paced hospitality

Qualifications

• At least 3 years of food and beverage leadership or progressive responsibility in casual, QSR, or fine dining.
• Ability to lead in a fast-paced, guest-facing environment with strong communication.
• Proven ability to train, coach, and develop team performance.

Responsibilities

• Assist in scheduling, training, supervising, and coaching staff to promote performance and service consistency.
• Monitor daily operations to ensure alignment with standards, safety, and guest satisfaction goals.
• Resolve team or guest concerns; escalate to department leadership when needed.
• Maintain par levels and inventory; place orders and perform monthly counts.
• Oversee POS operations, support cashier activities, and manage refunds per policy.
• Ensure sanitation standards through inspections and documentation.
• Support host/ess during peak hours to seat guests promptly and professionally.
• Assist with payroll, scheduling adjustments, and labor compliance as directed.

Skills

Leadership

Customer service

Communication

Time management

Microsoft Office

Excel

Outlook

Word

Team leadership

Conflict resolution

Education

High School Diploma or equivalent

Tools

POS system

Microsoft Teams

Moderately complex computer system

Job description

## Assistant Food & Beverage ManagerApply: Edgewater Casino Resort: Full time: Posted Today: R-02336At Edgewater Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.**Job Description Summary:**As the Assistant Food and Beverage Manager, you support the daily operations of multiple food and beverage venues, including QSR, casual, and fine dining outlets. You directly supervise front-of-house team members and indirectly support back-of-house operations. In this role, you assist with staffing, guest service, compliance, and quality control while helping to maintain a high-energy, guest-focused environment. Your ability to lead by example and support team performance helps maintain smooth operations and high service standards**Job Description:****Essential Functions and Responsibilities*** Assist in scheduling, training, supervising, and coaching department staff to promote strong performance, engagement, and service consistency* Monitor and support daily operations to ensure alignment with company standards, safety protocols, and guest satisfaction goals* Serve as a point of contact for resolving team member or guest concerns, escalating issues as needed to department leadership* Monitor team member compliance with departmental policies, and address performance concerns in collaboration with the Food and Beverage Manager* Maintain par levels and inventory for supplies and equipment, placing orders and performing monthly inventory as required* Oversee POS system functionality, support cashier operations, void/refund/comp transactions per company policy, and manage manual backup procedures during outages* Ensure daily sanitation standards are met through inspections, documentation, and oversight* Support the host(ess) team during peak hours to greet and seat guests promptly and professionally* Support the accurate completion of administrative functions, such as attendance tracking, supply ordering, or reporting* Assist with payroll processes, scheduling adjustments, and labor compliance as directed by department management* Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position* Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards* Perform other duties as assigned**Qualifications*** 3 years of food and beverage experience; includes leadership or progressive responsibility in casual, fine dining or QSR environments* Ability to lead and guide team members in a fast-paced or customer-facing environment* Strong interpersonal and communication skills to support training, feedback, and conflict resolution* Demonstrated ability to prioritize tasks, manage time effectively, and follow through on responsibilities* Flexible and adaptable to changing operational needs and shift schedules* Committed to upholding a safe, respectful, and inclusive work environment* Basic understanding of department KPIs, labor management, or guest service standards* Ability to access and input information using a moderately complex computer system* Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams**Requirements*** At least 21 years of age* High School Diploma or equivalent required* Ability to effectively communicate in English, both written and verbal* Obtain and maintain all work cards as required by the company* Verify right to work in the United States**Work Cards*** Food Handlers Card* Alcohol Awareness Card* Nevada Gaming Registration**Physical Requirements*** Regularly push/pull up to 50lbs.* Regularly lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels* Occasionally squat, kneel, reach, bend, twist* Regularly sit and work at a desk or computer* Frequently standing and walking* Ability to communicate using in-person speech, radios, and telephone* Ability to hear, understand, and distinguish speech and/or other sound in person* Ability to distinguish between shades of color* Ability to use tools or equipment requiring a high degree of dexterity**Work Environment Potential Conditions*** Indoor* Smoky* Noisy* Extreme hot & cold temperatures* Slippery surfaces* Exposure to dust, fumes and/or gases**Disclaimer**The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.