Assistant Food and Beverage Service Director

Idle Hour Country Club; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Idle Hour Country Club is seeking an Assistant Food and Beverage Service Director to support daily operations of dining and bar services. This role involves overseeing staff, ensuring excellent member service, and managing operational efficiency. The ideal candidate has strong leadership skills and significant food and beverage management experience.

Qualifications

• 3–5 years of experience in food and beverage management.
• Strong floor presence and leadership skills.
• Commitment to hospitality and team development.

Responsibilities

• Assist in managing day-to-day F&B operations.
• Supervise front-line service staff.
• Engage with members and resolve service issues.

Skills

Communication

Conflict Resolution

Interpersonal Skills

Multitasking

Leadership

Tools

Jonas POS systems

Job description

Assistant Food and Beverage Service Director

Assistant Food and Beverage Service Director

21 hours ago Be among the first 25 applicants

Assistant Food and Beverage Service Director

Reports to: F&B Service Director

Position Summary

The Assistant Food and Beverage (F&B) Service Director supports the F&B Service Director in managing the day-to-day operations of all front-of-house dining and bar services at Idle Hour Country Club. This hands-on leadership role ensures a high level of service is consistently delivered across all outlets, including à la carte dining, bar service, and events. The ideal candidate is an organized, member-focused leader with a passion for hospitality, team development, and operational excellence.

Primary Responsibilities

Daily Operations Support

• Assist in overseeing dining room, bar, lounge, and poolside service operations to ensure a seamless member experience.
• Monitor floor activity during peak service times, stepping in to resolve issues and ensure service standards are met.
• Support daily opening and closing procedures, ensuring readiness, cleanliness, and consistency in service presentation.
• Communicate effectively with the kitchen, beverage, and events teams to ensure coordination and accuracy.

Team Supervision and Development

• Supervise front-line service staff, including scheduling, assigning sections, and monitoring performance.
• Assist with the onboarding and continuous training of staff to reinforce service expectations and club standards.
• Deliver pre-shift meetings, coach staff on the floor, and support ongoing professional development.
• Serve as an approachable and visible leader during shifts, offering feedback and support in real-time.

Member and Guest Service

• Maintain a consistent presence on the floor to engage with members, address concerns, and gather feedback.
• Uphold a standard of warm, anticipatory, and personalized service.
• Resolve member issues or complaints in a prompt, professional, and solutions-oriented manner.

Administrative and Financial Support

• Assist in monitoring labor costs, inventory levels, and daily financial reporting.
• Help track and manage par levels for supplies and ensure proper use of club resources.
• Contribute to PMIX and service trend analysis to improve menu knowledge and team execution.

Event Support

• Support the F&B Service Director and Events Team in the execution of weddings, golf outings, private parties, and club events.
• Supervise FOH setup, service, and breakdown to maintain consistency and quality standards.
• Help coordinate event staffing and ensure readiness of event spaces.

Compliance and Safety

• Ensure staff adherence to club policies, health codes, sanitation standards, and responsible alcohol service.
• Assist with inspections and help maintain a clean, safe, and welcoming environment throughout the club.

Innovation and Service Improvements

• Identify service gaps or operational inefficiencies and propose solutions to enhance the member experience.
• Stay current on service trends, member preferences, and hospitality best practices.

Qualifications

• 3–5 years of experience in food and beverage management, preferably in a private club or upscale dining environment.
• Strong floor presence with the ability to lead by example.
• Excellent communication, conflict resolution, and interpersonal skills.
• Ability to multitask in a fast-paced environment and maintain composure under pressure.
• Working knowledge of Jonas POS systems, inventory processes, and basic financial reporting.
• Commitment to continuous improvement, hospitality excellence, and team development.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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Lexington, KY $35,900.00-$50,000.00 5 days ago

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