Assistant Food and Beverage Operations Manager

Gaylord Hotels; Aurora (CO); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Bonus eligible

Relocation assistance

Job summary

Gaylord Hotels in Aurora, CO is seeking a Food & Beverage/ Culinary Operations Manager to supervise daily F&B activities, manage budgets, and ensure guest satisfaction. You will lead a team, schedule shifts, and uphold brand standards while coordinating supplies and maintaining a positive work environment.

Ideal candidates bring 3 years in F&B or a 2-year hospitality degree with relevant experience; relocation available and bonus eligibility is indicated.

Qualifications

• High school diploma or GED; 3 years experience in food and beverage or related area.
• Or 2-year degree in Food Service/Hotel Management with 1 year F&B experience.

Responsibilities

• Assist in supervising daily F&B/culinary operations within budget.
• Oversee shift operations; ensure guest satisfaction and safety standards.
• Manage staffing levels to meet service and financial goals.
• Maintain brand service standards and adherence to policies.
• Coordinate ordering of F&B supplies and uniforms; report issues promptly.
• Model professional behavior and foster teamwork among staff.
• Monitor and respond to guest feedback; drive service recovery as needed.

Skills

Leadership

F&B operations

Budgeting

Guest service

Team supervision

Education

High school diploma or GED

2-year degree in related field

Tools

POS / F&B software

Job description

Additional Information

Relocation Assistance Available

Job Number

26129990

Job Category

Food and Beverage & Culinary

Location

6700 North Gaylord Rockies Boulevard, AURORA CO 80019, United States VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Pay Range:

$28.85-$35.10 per hour

Bonus Eligible:

Y

Expiration Date:

11/04/2026

Job Summary

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.
• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Celebrates and fosters decisions that result in successes as well as failures.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.
• Follows property specific second effort and recovery plan.
• Stays readily available/ approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Takes proactive approaches when dealing with guest concerns.
• Sets a positive example for guest relations.
• Stays readily available/ approachable for all guests.
• Reviews comment cards and guest satisfaction results with employees.
• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.
• Extends professionalism and courtesy to team members at all times.
• Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.