Assistant Floral Manager

The Fresh Market; Newport News (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

30% team member discount

401K contribution and match

Medical, Dental, Vision, Disability, and Life Insurance

Financial wellness program

Paid time off

Insurance: medical, dental, vision, 3

Life insurance

Job summary

A leading grocery chain is seeking an Assistant Floral Manager in Newport News, Virginia. This role involves managing day-to-day operations in the Floral and Gift department, ensuring excellent guest experiences, and training team members. A passion for customer service and strong leadership skills are essential. Candidates should have over 3 years in retail or hospitality and proficiency in Microsoft Office. A flexible schedule is required, including weekends and holidays.

Qualifications

• 3 plus years of experience in retail, restaurant, or hospitality field.
• 1 plus year of leadership experience.
• Working knowledge of Microsoft Office.
• Must be at least 18 years of age.

Responsibilities

• Managing department inventory and pricing integrity.
• Coordinating floral and gift items ordering.
• Greeting and assisting guests with information.
• Engaging and training team members.
• Properly receiving/stocking goods with rotation standards when replenishing product levels.
• Train team members on-the-job and through internal training platforms.

Skills

Customer service skills

Leadership

Attention to detail

Communication

Education

3 years retail experience

1 year leadership experience

Tools

Microsoft Office

Job description

Assistant Floral Manager at The Fresh Market

The Fresh Market & You

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our Added Benefits For Joining The Fresh Market Team

• Team Member discount of 30%
• Early Earn Wage Access (you can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About The Position

As our Assistant Floral Manager, you are leading day‑to‑day operations in our Floral and Gift department, managing department inventory, pricing integrity, training, and other operational processes that require significant attention to detail. This is a fast‑paced position that requires efficiency, effectiveness, and a passion for excellence to drive results while curating an impeccable experience for our guests and team members.

What You’ll Do

• Coordinating the ordering of floral and gift items with the Produce‑Floral Manager.
• Greeting guests and proactively assisting them in a friendly manner with accurate and timely information.
• Making recommendations and accommodating requests.
• Managing order guides/ordering deadlines/reducing shrink/damage.
• Properly receiving/stocking goods that follow rotation standards when replenishing product levels.
• Engage, motivate, coach, and train team members “on‑the‑job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner.

Availability

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications

At a minimum, what you’ll need:

• 3 plus years of experience in retail, restaurant, or hospitality field.
• 1 plus year of leadership experience.
• Working knowledge of Microsoft Office.
• Must be at least 18 years of age.

The Fresh Market is a proud, equal‑opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace. Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training. The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required.