Assistant Floral Manager

The Fresh Market; Hingham (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Assistant Floral Manager to enhance the guest experience in their Floral and Gift department. This role involves managing day-to-day operations, overseeing inventory, and training team members to ensure exceptional service. Candidates should have a strong background in retail or hospitality, with a focus on leadership and attention to detail. Join a team dedicated to making everyday eating extraordinary and enjoy a range of benefits including a generous team member discount and flexible scheduling. If you thrive in a fast-paced environment and are committed to excellence, this opportunity is perfect for you.

Benefits

Team Member discount of 30%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Medical, Dental, Vision Insurance

Personal time off

Discounts on pet insurance and daycare

Qualifications

• 3+ years of experience in retail, restaurant, or hospitality.
• 1+ years of leadership experience required.

Responsibilities

• Lead daily operations in the Floral and Gift department.
• Train team members to provide excellent guest service.

Skills

Customer Service

Leadership

Attention to Detail

Team Management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.

Our added benefits for joining The Fresh Market team:

• Team Member discount of 30%
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans are available
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

About the Position:

As our Assistant Floral Manager, you are leading day-to-day operations in our Floral and Gift department, managing department inventory, pricing integrity, training, and other operational processes that require significant attention to detail. This is a fast-paced position that requires efficiency, effectiveness, and a passion for excellence to drive results while curating an impeccable experience for our guests and team members.

What You'll Do:

• Coordinating the ordering of floral and gift items with the Produce-Floral Manager and greeting guests while proactively assisting them in a friendly manner with accurate and timely information.
• Making recommendations and accommodating requests.
• Managing order guides/ordering deadlines/reducing shrink/damage.
• Properly receiving/stocking of goods that follow rotation standards when replenishing product levels.
• Engage, motivate, coach, and train team members “on-the-job” as well as through The Fresh Market’s internal training platform to provide excellent guest service in a safe and secure manner.

Availability:

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Qualifications:

At a minimum, what you’ll need:

• 3 plus years of experience in retail, restaurant, or hospitality field.
• 1 plus years of leadership experience.
• Working knowledge of Microsoft Office.
• Must be at least 18 years of age.

We are proud to be an Equal Opportunity Employer:

The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required.