Assistant Floor Manager

Jetro Restaurant Depot

Saint Paul (MN)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Paid time off

Bonus opportunity

Job summary

Jetro Restaurant Depot is seeking an Assistant Floor Manager to support the Floor Manager in a fast-paced warehouse environment. You will help ensure product presentation, freshness, and compliance with HACCP while delivering strong customer service and driving sales.

You will supervise daily activities, train team members, monitor inventory, and uphold safety and quality standards. The role requires teamwork, communication, and a hands-on approach in a large, busy facility.

Qualifications

Ability to develop and train team members and build relationships.
Ability to provide outstanding customer service.
Ability to manage warehouse operations effectively and efficiently.
Good communication and listening skills.

Responsibilities

Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
Effectively communicate with customers and respond to questions and requests in a timely manner.
Operate equipment in accordance with company and OSHA guidelines.
Follow basic product handling procedures and HACCP policy.
Assist with product presentation, rotation, labeling and replenishment.
Ensure in-stock position and monitor inventory via cycle counts.
Maintain working knowledge of warehouse equipment.
Gain and demonstrate high level of operational execution and product knowledge.
Adhere to department procedures and corporate audits.
Utilize selling skills to increase sales and suggestive selling.

Skills

Team training

Customer service

Warehouse operations

Communication

Equipment operation

Fast-paced

Retail experience

Handheld scanner

Job description

JOB DETAILS

Position Title: Assistant Floor Manager

Department: Floor

Supervisor: Floor Manager

FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime

Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states.

Position Summary

The Assistant Floor Manager works closely with the Floor Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.

Essential Functions

Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.

Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions

Effectively communicate with customers and respond to questions and requests in a timely manner.

Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.

Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our “Always Fresh” mentality.

Assist with product presentation, rotation, labeling & replenishment.

Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.

Maintain working knowledge of all warehouse equipment.

Gain and demonstrate a high level of operational execution and product knowledge.

Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.

Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.

Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.

Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.

Assist department manager with interviewing, hiring & scheduling needs.

Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.

Assist general team members as needed.

Assist in other areas of the warehouse as needed and requested.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Experience And Skills Required

Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.

Ability to provide outstanding customer service.

Ability to manage warehouse operations effectively and efficiently.

Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.