Assistant Floor Manager

Jetro Restaurant Depot; Nashville (TN); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401K

Paid Time Off

Bonus Opportunity

Job summary

Jetro Restaurant Depot in Nashville, TN is seeking an Assistant Floor Manager to work closely with the Floor Manager to ensure products are displayed and sold with strict freshness standards under HACCP guidelines.

The role emphasizes teamwork, customer service, and accurate inventory management, with opportunities to lead and train staff while complying with safety regulations. This is a full‑time, hourly position offering a dynamic work environment.

Qualifications

• Experience training team members.
• Proven ability to deliver excellent customer service.
• Strong understanding of inventory control and shrink prevention.
• Knowledge of safety SOPs and HACCP guidelines.
• Ability to operate warehouse equipment as required.
• Effective written and verbal communication skills.

Responsibilities

• Ensure product is out for sale and maintained with freshness standards per HACCP guidelines.
• Provide friendly, efficient customer service and respond to inquiries promptly.
• Communicate with customers and team; assist with questions and requests.
• Operate equipment safely according to OSHA guidelines.
• Assist with product presentation, rotation, labeling, and replenishment.
• Maintain accurate inventory through cycle counts and proper stocking.

Skills

Team leadership

Customer service

Inventory management

Safety compliance

Equipment operation

Communication

Job description

JOB DETAILS

Position Title: Assistant Floor Manager

Department: Floor

Supervisor: Floor Manager

FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime

Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states.

Position Summary

The Assistant Floor Manager works closely with the Floor Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.

Essential Functions

• Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines.
• Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our “Always Fresh” mentality.
• Assist with product presentation, rotation, labeling & replenishment.
• Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts.
• Maintain working knowledge of all warehouse equipment.
• Gain and demonstrate a high level of operational execution and product knowledge.
• Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit.
• Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products.
• Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
• Assist department manager with interviewing, hiring & scheduling needs.
• Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud.
• Assist general team members as needed.
• Assist in other areas of the warehouse as needed and requested.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Experience And Skills Required

• Ability to develop and train team members, build relationships, utilize skills of team members most appropriately.
• Ability to provide outstanding customer service.
• Ability to manage warehouse operations effectively and efficiently.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members.
• Ability to operate all equipment necessary to perform the job.
• Ability to work in a fast-paced working warehouse environment
• Warehouse, retail and/or customer service experience is a plus
• Must be able to perform basic functions on a handheld scanner, desktop computer and calculator

Physical Demands Include, But Are Not Limited To

• Walking/standing on concrete up to 10 hours/day
• Frequently turning, standing, reaching, stooping, and/or bending
• Frequently pushing/pulling objects 500 to 1,500 lbs.
• Frequently lifting/carrying objects more than 60 lbs.

Work Environment

• Requires frequent exposure to cold/freezing temperatures
• Equipment in motion (forklifts, electric pallet jacks, scooters)

Benefits Include

• Medical, Vision, Dental Insurance
• Company Matched 401K
• Vacation, Sick & Personal PTO
• Bonus Opportunity

Job Ref #: a158d596-fcd6-49b7-bf54-44ae93c5564d

Date Posted: 2024-12-16