Assistant Field Technician

iicrc-careers; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Dental insurance

Job summary

Paul Davis is hiring an Assistant Field Technician to serve communities after disasters by mitigating damage and restoring properties. You will work under the Mitigation Manager with a focus on safety, quality, and customer satisfaction.

Responsibilities include water mitigation, tarping, mold remediation, and assisting with contents and reconstruction tasks. A strong work ethic, flexibility for nights/weekends, and a clean driving record are essential.

Qualifications

• Fluent English required for communication with customers and team members.
• Valid driver’s license with a clean record.
• Ability to lift 75 lbs repeatedly as part of field duties.
• Eagerness to learn new skills and certifications.
• Strong customer service orientation and professionalism.

Responsibilities

• Mitigate water and weather-related damage, tarping, boarding up, mold remediation and related tasks according to standards.
• AssistContents division with packing and moving belongings.
• Provide excellent customer service and maintain safety and quality on every job.
• Maintain a clean, stocked truck and proper operation of equipment.
• Be reachable by phone and participate in on-call schedule as needed.
• Assist in warehousing and facility tasks and deliver materials for reconstruction.
• Support teammates and step up as needed to lead parts of the job.

Skills

Fluent English

Driver's license

Physical strength

Willingness to learn

Customer service mindset

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary
• Dental insurance

Reports To: Mitigation Manager

What does an Assistant Field Technician with Paul Davis do?

• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values:

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision:

To provide extraordinary care while serving people in their time of need.

Mission:

To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You?

Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Paid training
• Health, dental and vision insurance
• Bonus program for performance
• Referral program
• Great culture and team dynamic

Team Qualifications (Requirements):

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Fluent in English
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Ability to lift 75 LBS frequently
• Desire to continually learn new things

Role on the Team (Job Responsibilities):

• High-level performance of water mitigation, tarping, boarding up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Assisting the Contents division with packing and moving personal property.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked, and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility-related tasks when necessary.
• Deliver building materials for the Reconstruction Division.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

We support and hire Veterans, and we are an Equal Opportunity Employer!