Assistant Family Experience Director

Phoenix Senior Living

Canton (GA)

On-site

USD 52,000 - 72,000

Full time

2 days ago

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Job summary

The Retreat at Canton is seeking an Assistant Family Experience Director to lead operations in the Assisted Living and Memory Care programs, reporting to the Wellness Director. This role emphasizes wellness across emotional, physical, social, intellectual and spiritual dimensions in daily resident care.

Responsibilities include planning, organizing, and training staff; maintaining PSPs; coordinating resident activities; ensuring regulatory compliance; and guiding a team to deliver personalized

Qualifications

Associate degree in related field preferred.
1–3 years supervisory experience in senior living or skilled nursing.
Demonstrated leadership capabilities.
Extensive knowledge and experience in Assisted Living and Dementia care.

Responsibilities

Lead day-to-day operations in the Assisted Living and Memory Care neighborhoods.
Develop PSPs, staffing assignments, and monitor ongoing processes.
Maintain Resident Service Information per Phoenix policy.
Assess service tiers and determine staffing levels.
Coordinate activities that promote wellness across emotional, physical, social, and intellectual dimensions.

Skills

Schedule staff

Train staff

Infection control

Plan & organize

Multitasking

Time management

MS Office

Personalized Service Plans

End-of-life care

Assisted living philosophy

State regulations

Documentation skills

Risk management basics

Education

Associate degree in related field

Job description

Description

The Retreat at Canton is seeking an Assistant Family Experience Director to join their team! The Assistant Family Experience Director reports directly to the Wellness Director.

Shift Details

Mon-Fri ; Weekends as needed

PURPOSE

The Assistant Family Experience Director is responsible for providing leadership and management support of the Assisted Living, Memory Care, and Programming. The AFED is a working leader in the day to day operations directly supervising and assisting the Assisted Living and Memory Care team. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors’ lives we serve through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.

Principal Duties and Responsibilities

Scheduling

Resident Care

Supports with the Planning, organizing, developing the overall management of the Assisted Living and Memory Care neighborhood(s) in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
Assist with facilitating the Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices
Assist with maintaining updated Resident Service Information (via book and/or electronic database) according to Phoenix policy
Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
Participates with the Program & Outreach Director to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available through the day and evening with resident care associate participation

Understands the recognition of resident changes in condition, takes appropriate action

Skills and Abilities

Demonstrated ability to schedule, orientate and train staff
Understanding of infection control procedures
Demonstrate the ability to Plan and Organize
Demonstrate the ability to Multi task and Manage Stress
Proficient in using MS Office
Understands and assist with development and implementation of Personalized Service Plans
Understands advanced directives and end-of-life care
Understands and embraces the assisted living philosophy
Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
Is proficient in time management skills and adherence to deadlines
Has exceptional grammar and documentation skills
Understands basic concepts of risk management

Requirements

Education/Experience/Licensure-Certification

Education: Associate degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
1 – 3 years department supervisory experience in senior living/skilled nursing as well as demonstrated supervisory skills which may include supervising and responsibility of shift/daily operations
Must have demonstrated Leadership capabilities
Extensive knowledge and experience in Assisted Living industry and Dementia care

Skills and Abilities

Demonstrated ability to schedule, orientate and train staff
Understanding of infection control procedures
Demonstrate the ability to Plan and Organize
Demonstrate the ability to Multi task and Manage Stress
Proficient in using MS Office
Understands and assist with development and implementation of Personalized Service Plans
Understands advanced directives and end-of-life care
Understands and embraces the assisted living philosophy
Demonstrated knowledge of state regulations. Proficient in using state audit compliance tools
Is proficient in time management skills and adherence to deadlines
Has exceptional grammar and documentation skills
Understands basic concepts of risk management