Assistant Facility Manager, PDOT Shuttle Operations

SP+ (SP Plus); Milwaukee (WI); On-site; USD 47,000 - 63,000; Full time

Job summary

An innovative company is seeking an Assistant Facility Manager to enhance client satisfaction and oversee shuttle operations. This role involves managing daily activities, supervising staff, and ensuring effective revenue control. With a focus on improving customer experiences, the position offers a dynamic work environment where your leadership will directly impact operations. The ideal candidate will have supervisory experience in the transportation or parking industry and be proficient in Microsoft Office. Join a forward-thinking team dedicated to redefining parking solutions and making everyday experiences remarkable.

Benefits

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Qualifications

• Minimum of one year supervisory experience, preferably in transportation or parking.
• Valid driver’s license with acceptable driving record; DOT Medical Card required.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Supervise shuttle drivers and parkers, ensuring effective operations.
• Assist with daily revenue report data entry and operational reports.

Skills

Microsoft Office (Excel and Word)

Knowledge of transportation

DOT regulations

Union contracts

Payroll knowledge

Education

High School Graduate

Some college preferred

Job description

Assistant Facility Manager, PDOT Shuttle Operations

Join to apply for the Assistant Facility Manager, PDOT Shuttle Operations role at SP+ (SP Plus)

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees across more than 4,000 locations in North America and Europe. We aim to reinvent parking and power checkout-free experiences to make everyday living, working, and playing more remarkable.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Assist in managing daily activities at assigned locations.
• Supervise shuttle drivers, parkers, and shuttle bus operations.
• Ensure appropriate customer interactions and supervise the completion of all closing reports.
• Monitor and implement effective revenue control procedures.
• Assist with daily revenue report data entry and compile/interpret daily operational reports.

Qualifications

Education: High School Graduate; some college preferred.

Experience: Minimum of one year supervisory experience, preferably in transportation or parking industry; DOT-regulated shuttle management experience is a plus.

License & Certifications: Valid driver’s license with acceptable driving record; DOT Medical Card required.

Availability: Flexibility to work various shifts, including 2nd, 3rd, and weekends, depending on location needs.

Skills: Intermediate proficiency in Microsoft Office (Excel and Word); knowledge of transportation, DOT regulations, union contracts, and payroll is desirable.

Physical Demands: Ability to stand, walk, handle cash and equipment, occasionally lift up to 50 pounds.

Salary & Benefits

Salary Range: $47,000 - $63,000 annually

Benefits include medical, dental, vision, flexible spending accounts, disability insurance, life insurance, 401k, paid time off, and more.

Equal Opportunity Statement

SP+ is committed to diversity and equal opportunity employment, prohibiting discrimination based on race, color, religion, sex, age, national origin, and other protected classes.