Assistant Facility Manager (New York)

SP+ (SP Plus); New York (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

An innovative company is seeking an Assistant Facility Manager to help redefine parking experiences. This role involves managing daily operations, ensuring customer satisfaction, and overseeing staff activities. With a focus on efficiency and remarkable service, the position offers a chance to contribute to a pioneering organization in the parking industry. Ideal candidates will possess strong communication skills, a customer-oriented mindset, and the ability to adapt to dynamic environments. Join a team that values diversity and inclusion while providing essential services to a vast network of locations.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Qualifications

• High School diploma required; parking experience preferred.
• Excellent communication skills, both oral and written.

Responsibilities

• Assist in managing daily operations and ensure compliance with guidelines.
• Oversee daily activities including staff scheduling and customer interaction.

Skills

Communication Skills

Customer Service

Adaptability

Judgment

Education

High School Diploma

Job description

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Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences, eliminating the need for tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees across more than 4,000 locations in North America and Europe.

We are reinventing parking to make everyday experiences more efficient and remarkable, saving time for our customers.

Responsibilities

1. Assist in managing daily operations at the assigned location, ensuring compliance with contractual guidelines and fostering good client relations.
2. Participate in programs to improve customer satisfaction.
3. Help develop financial and operational goals at the property level.
4. Oversee daily activities including customer interaction, report completion, bank deposits, staff scheduling, supervising frontline staff, preparing reports, auditing cashier reports, monitoring time cards, hiring and training staff, reviewing damage claims, petty cash disbursement, and assisting with budgeting.
5. Provide courteous assistance to customers and answer questions.
6. Assist with maintenance and repair of parking equipment and general maintenance tasks.
7. Report accidents, violations, safety hazards, or unusual occurrences to the Facility Manager.
8. Help with cleanup of debris, spills, etc.
9. Maintain thorough knowledge of garage areas, major streets, landmarks, and freeways.
10. Support the Facility Manager with additional duties as needed.

Qualifications

1. High School diploma required; parking experience preferred.
2. Availability to work various shifts, including weekends and evenings if needed.
3. Valid driver’s license with acceptable driving record.
4. Excellent communication skills, both oral and written.
5. Strong customer service orientation and positive attitude.
6. Ability to adapt to changing environments and exercise sound judgment.
7. Physical ability to stand, walk, handle cash, and lift up to 25 pounds.

Compensation and Benefits

Salary: $19.00 per hour

Benefits include medical, dental, vision, FSA, disability insurance, life insurance, 401(k), and paid time off.

SP+ is an equal opportunity employer committed to diversity and inclusion.