Assistant Facility Administrator

Youth Opportunity Investments, LLC; Rockwood (TN); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

PTO and paid holidays

Free Rx delivery

Tuition reimbursement and professional

Employee Assistance Program

Supportive work environment

Job summary

Youth Opportunity Investments, LLC, is seeking an Assistant Facility Administrator at Roane Youth Academy in Rockwood, Tennessee. This full-time role leads daily operations, ensures program excellence, and supports staff development in a trauma-informed residential care setting for youth ages 12–17.

You will supervise facility staff, coordinate licensing and safety compliance, and help recruit and onboard personnel while maintaining a compassionate, mission-driven work environment.

Qualifications

• Bachelor’s degree in social or behavioral sciences.
• Minimum of three years’ experience working with at-risk youth and families.
• At least two years of supervisory experience.
• Master’s degree in a human services field.
• Two years’ experience managing a residential or community-based program.

Responsibilities

• Directly or indirectly supervise facility staff, supporting day-to-day operations.
• Serve as Facility Administrator designee in their absence.
• Help lead facility service delivery to ensure youth and staff safety and a therapeutic environment.
• Support implementation of the program’s therapeutic model for youth development.
• Ensure compliance with local, state, and federal health, fire, and safety codes.
• Assist with performance and quality improvement initiatives.
• Support licensing, accreditation, and contract compliance.
• Report incidents or concerns in accordance with YOI and customer guidelines.
• Assist with recruiting, hiring, and onboarding staff following YOI HR policies.
• Follow procedures for purchasing, accounting, and budgeting.

Skills

Leadership

Decision-making

Communication

Coaching staff

Organizational skills

Independent work

Education

Bachelor’s degree in social or behavioral sciences

Master’s degree in a human services field

Job description

Assistant Facility Administrator – Residential Youth Services
Location: Roane Youth Academy – Rockwood, Tennessee
Job Type: Full-Time
Pay: $72,000 - $80,000
Schedule: Includes weekdays, evenings, weekends, and holidays as needed

About Youth Opportunity & Roane Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Roane Youth Academy in Rockwood, Tennessee, is a 56-bed Youth Academy providing trauma-informed residential care for boys ages 12 to 17. The center combines intensive mental health and sub-acute psychiatric treatment with structured education, art, music, and recreation therapies, alongside medical and clinical services delivered 24/7 in small group living units.

Youth typically remain in care for 3 to 6 months for intensive mental health services (or 30 to 60 days for sub-acute psychiatric treatment), participating in individual, family, and group therapy; social and life skills training; victim-impact awareness; restorative justice programming; and pre-vocational preparation. Programming is designed to support emotional stabilization, family engagement, and successful reintegration into home and community settings

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with Immediate Vesting
• Paid time off (PTO) and holidays – earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

About the Role

We are seeking a highly skilled and compassionate Assistant Facility Administrator to join our team. If you are passionate about providing care to youth in need and want to join a top-notch team. This leadership role supports overall operations and ensures program excellence, compliance, and staff development.

Key Responsibilities

• Directly or indirectly supervise facility staff, supporting day-to-day operations
• Serve as Facility Administrator designee in their absence
• Help lead facility service delivery to ensure youth and staff safety and a therapeutic environment
• Support implementation of the program’s therapeutic model for youth development
• Ensure compliance with local, state, and federal health, fire, and safety codes
• Assist with performance and quality improvement initiatives
• Support licensing, accreditation, and contract compliance
• Report incidents or concerns in accordance with YOI and customer guidelines
• Assist with recruiting, hiring, and onboarding staff following YOI HR policies
• Follow procedures for purchasing, accounting, and budgeting

Other Duties Include

• Maintain a high standard of professional behavior as a role model for youth
• Participate in required training and professional development
• Report any incidents of concern, including youth-to-youth or staff-to-youth interactions
• Document physical interventions and unusual events per guidelines
• Assist with organizing and leading the local advisory council
• Build strong community partnerships and volunteer engagement
• Perform other duties as assigned

Qualifications

Required:

• Bachelor’s degree in social or behavioral sciences
• Minimum of three years’ experience working with at-risk youth and families
• At least two years of supervisory experience

Preferred

• Master’s degree in a human services field
• Two years’ experience managing a residential or community-based program

Skills

• Strong leadership, decision-making, and communication skills
• Able to coach staff and lead change in a team environment
• Organized, motivated, and able to work independently

Physical Demands

• Ability to lift/move up to 20 pounds
• Must be able to transport clients and respond to physical needs

  Other Requirements

  • Must be able to work long or irregular hours as needed
  • Valid driver’s license
  • Must meet customer-required criminal background standards

  Youth Opportunity is an Equal Opportunity Employer.