Assistant F&B Manager

Hyatt Regency Greenwich; Greenwich (CT); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical and Dental coverage

Vision insurance

Vacation, Sick, and Holiday programs

Pet insurance

Job summary

Hyatt Regency Greenwich is seeking a leader to manage the daily operations of the restaurant and room service for breakfast, lunch and dinner, and to direct bar operations. This role will oversee hiring, training and evaluating staff, while ensuring service quality and adherence to SOPs and safety standards.

The ideal candidate has hospitality experience, hotel operations knowledge, and strong leadership and budgeting capabilities to optimize guest experience and revenue.

Qualifications

• More than two years of post-high school education.
• Two years of full employment in a related position, preferably in hospitality.
• Hotel experience preferred.
• Thorough knowledge of restaurant/hotel practices and procedures.
• Supervision/management communication skills required.
• Ability to investigate and analyze activities and make recommendations.
• Knowledge of hotel operations, safety, budgeting and planning.

Responsibilities

• Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner as directed.
• Direct the day-to-day operations of the bar operations.
• Interview, hire, train, develop, and evaluate staff; implement discipline when needed.
• Retain and motivate associates across outlets.
• Assist with programs and ensure compliance with SOPs and regulations.
• Forecast and monitor budgets, labor costs, food/beverage costs, and supplies.
• Respond to trends and customer feedback to enhance service quality.

Skills

Post-high-school education

Hospitality experience

Hotel experience

Restaurant/hotel operations

Leadership / supervision

Analytical decision-making

Budgeting basics

Education

Post-high-school education

Job description

About Us

An iconic hotel in Greenwich, the Hyatt Regency Greenwich has been fully-imagined, creating a new and unique experience in Fairfield County. With a strong emphasis on art, design, storytelling, and innovation, our hotel embodies the rich cultural and natural tapestries of Greenwich, expressing the comforts of home with the history of Greenwich as its creative lens. At the Hyatt Regency Greenwich, we believe that the charm and history of Connecticut is a source of inspiration to all. That’s why we’ve created a hotel experience that puts collaboration at the heart of everything we do. Join our team and be inspired when you enjoy all the benefits of a home away from home. Our local associates benefits include a hot meal in our associate cafeteria, free parking, access to our fitness center and pool, as well as discounts at Hop Scotch Salon. We value U.S. military experience and invite all qualified military candidates to apply. We are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

Compensation

Salary Range: $70,000.00 - $75,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations.

Essential Duties and Responsibilities

• Manage the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager.


• Direct the day-to-day operations of the bar operations.


• Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.


• Retain and motivate associates within the various outlets.


• Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).


• Investigate and analyze current activities or information and make logical conclusions and recommendations.


• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc…) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.


• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.


• Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job-related duties as assigned.

Qualifications and Skills

• More than two years of post-high school education.


• Two years of full employment in a related position with this company or other organization(s).


• Hotel experience preferred.


• Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.


• May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.


• Supervision/ management communication skills are required.


• Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.


• Ability to make occasional decisions which are generally guided by established policy and procedures.


• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


• Effective verbal and written communication skills.


• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Medical and Dental programs through Anthem Blue Cross Blue Shield


• Vision insurance programs through EyeMed


• Vacation, Sick and Holiday programs


• Pet insurance through the ASPCA


• Supplemental, Spousal and Child Life insurance


• Short and Long-Term Disability plans


• 401(k) Savings Plan with matching funds


• Discounts through our 'YouDecide' and Hotel Room Discount programs


• Flexible schedule required AM/PM/Weekend/Holiday availability needed

Company Culture

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our "love" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.

EEO/DEI Statement

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.