Assistant Experience Leader, Pet Retail

PetSmart Store Support Group, Inc.; Mobile (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet retail company in Mobile, Alabama is looking for an Assistant Store Manager Customer Experience. This role involves providing leadership and service to pet parents while managing store operations and ensuring compliance with policies. Ideal candidates should have 3-5 years of retail leadership experience and the ability to work flexible hours. Benefits include health and wellness programs, paid time off, and career development opportunities.

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide leadership and service to pet parents.
• Participate in employment decisions and support associate development.
• Drive business growth and manage expenses.
• Ensure pet safety and store compliance.
• Evaluate operations and seek improvement opportunities.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Ability to react under pressure

Tools

Computer applications

Job description

A leading pet retail company in Mobile, Alabama is looking for an Assistant Store Manager Customer Experience. This role involves providing leadership and service to pet parents while managing store operations and ensuring compliance with policies. Ideal candidates should have 3-5 years of retail leadership experience and the ability to work flexible hours. Benefits include health and wellness programs, paid time off, and career development opportunities.