Assistant Executive Housekeeping Manager

The Crescent Hotels Group; City of Syracuse (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Housekeeping Supervisor in Syracuse, NY. The role involves overseeing housekeeping staff, ensuring high standards of cleanliness, managing schedules, and maintaining departmental budgets. Ideal candidates will have at least 3 years of supervisory experience in hotel housekeeping and must possess strong communication skills.

Qualifications

• 3 years of experience working in hospitality, hotel housekeeping preferred in a supervisory position.
• Ability to communicate in English. Self-starting personality with a professional appearance.
• Skills in problem-solving and teamwork.

Responsibilities

• Oversee housekeeping staff, conduct meetings, and inspect work.
• Interview, hire, train staff, and manage scheduling and payroll.
• Maintain records for budgeting and forecasting department expenses.

Skills

Communication

Team Player

Problem Solving

Computer Skills

Tools

MS Office

Job description

Description

JOB OVERVIEW: To insure staff of housekeeping department cleans and maintains guest rooms and public space in accordance with client/guest expectations and Crescent standards of product and service.

ESSENTIAL JOB FUNCTIONS:

1. Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.

2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.

3. Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.

4. Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.

5. Communicate both verbally and in writing to provide clear direction to staff.

6. Comply with attendance rules and be available to work on a regular basis.

7. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Computer skills in MS Office and able to learnother required software. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with Crescent job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete Crescent individual tasks if situation demands.

We are an equal opportunity employer.

Qualifications

Experience working in hospitality, hotel housekeeping preferred in a supervisory position

Experience

• Required

  3 years:

  Experience working in hospitality, hotel housekeeping preferred in a supervisory position

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts