Assistant Executive Housekeeper — Lead Guest Experience

Drury Hotels Company, LLC; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Hotel discounts

Free room nights

Development programs

Job summary

Drury Plaza Hotel in Chattanooga seeks a dedicated Housekeeping Assistant to support the Executive Housekeeper across housekeeping and laundry tasks. You will help maintain high cleanliness standards and guest satisfaction while upholding Drury's hospitality values.

The role emphasizes teamwork, integrity, and consistent service quality, with opportunities for mentorship and cross-training within a growing hotel family.

Qualifications

• Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services.
• Requires knowledge of the proper use and storage of cleaning chemicals.
• Requires general knowledge of equipment such as vacuums, commercial washers and dryers.
• Ability to lead the Housekeeping team to achieve quality and cleanliness standards.

Responsibilities

• Under general supervision, assists the Executive Housekeeper with housekeeping and laundry functions.
• Maintains exceptional +1 Service levels through guest and team member satisfaction.
• Ensures high levels of quality in guest rooms, laundry, public areas and meeting spaces.
• Upholds integrity, service, and hospitality with team members and guests.

Job description

Drury Plaza Hotel in Chattanooga seeks a dedicated Housekeeping Assistant to support the Executive Housekeeper across housekeeping and laundry tasks. You will help maintain high cleanliness standards and guest satisfaction while upholding Drury's hospitality values.

The role emphasizes teamwork, integrity, and consistent service quality, with opportunities for mentorship and cross-training within a growing hotel family.