Assistant Executive Housekeeper

Hyatt Hotels Corporation; Santa Clara (CA); On-site; USD 74,000 - 110,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Executive Housekeeper for Grand Hyatt Deer Valley in Park City, UT. The role supports oversight of housekeeping, public areas and night cleaning, while ensuring safety policies and par levels are maintained.

VIP guest needs and staff development are integral to the position. The role reports to the Executive Housekeeper and requires strong attention to detail, with excellent communication and organizational skills to manage guests and

Qualifications

• Experience in hotel housekeeping management or rooms division.
• Strong communication and guest service orientation.
• Ability to train, develop and schedule staff.

Responsibilities

• Assist in overseeing housekeeping, public areas and night cleaning.
• Ensure safety and security policies are followed across housekeeping operations.
• Provide staff training, development and scheduling as directed by the Executive Housekeeper.
• Promote customer and associate satisfaction through attentive leadership and service.

Skills

Customer service

Verbal and written communication

Cultural sensitivity

Delegation and leadership

Organizational skills

Microsoft Word

Microsoft Excel

Education

Hotel/Hospitality degree (asset)

Tools

Microsoft Word

Microsoft Excel

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. The Salary Range is $73,600 - $110,400.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
  

Grand Hyatt Deer Valley | Park City , UT , US

Our family is always growing. Want to be in the know?