Assistant Executive Housekeeper

Courtyard Huntsville - University Drive; Huntsville (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Courtyard Huntsville - University Drive is seeking an Assistant Executive Housekeeper to lead and develop a high-performing housekeeping team on site. You will work closely with the Executive Housekeeper and GM to ensure guest rooms, public areas, and laundry operations meet brand standards.

The role requires prior housekeeping leadership experience, especially in upscale hotels, plus supervisory and inventory management skills.

Qualifications

• Prior Assistant Executive Housekeeper or Executive Housekeeper experience.
• Upscale Marriott experience preferred.
• Supervisory experience.
• Basic computer skills.
• Prior PMS system experience a plus.
• Ability to maintain an inventory and order as needed.

Responsibilities

• Communicates with the Executive Housekeeper and General Manager on pertinent information regarding the department and hotel or guest issues.
• Assists in hiring, training, and leading departmental team members.
• Operational excellence in laundry facility, laundry attendant, and houseperson management.
• Maintain a 4-par linen and storage management system.
• Participates in appraisal and review of employees and makes recommendations to the General Manager on hiring and disciplinary action according to company policies.
• Knows room rates, locations, furnishings, amenities, and special features of all guest rooms of the property.
• Schedules to maintain labor efficiency and service according to the business needs and budget.
• Ensures safe use of chemicals and equipment in accordance with the MSDS.
• Follows key control and security procedures.
• Inspects all furniture, carpet, and equipment, checking for wear, hazards, malfunction, and/or stains; fixes and/or reports issues to Maintenance.
• Plans, organizes, and keeps records on deep cleaning activities.
• Ensures all common areas are cleaned/checked daily and all needed repairs are completed and/or reported.

Skills

Leadership

Supervisory experience

Hiring

Training

Inventory management

Computer skills

PMS experience

Tools

PMS system

Job description

Overview:

We currently have an opening for an Assistant Executive Housekeeper. High-Performing, strong leaders, self-starters with a positive attitude are welcome to join our growing team and growing company. Looking for experienced individuals who are ready to help grow and lead a fantastic team. Help us make our property shine!

Key attributes and responsibilities of the position include:

• Communicates with the Executive Housekeeper and General Manager consistently on an on-going basis in terms of pertinent information regarding the department and hotel or guest issues
• Assists in hiring, training, and leading departmental team members
• Operational excellence in laundry facility, laundry attendant, and houseperson management
• Maintain a 4-par linen and storage management system
• Participates in appraisal and review of employees and makes recommendations to the General Manager on hiring and disciplinary action in accordance with company policies
• Knows room rates, locations, furnishings, amenities, and special features of all guest rooms of the property
• Schedules to maintain labor efficiency (Minutes per Room) and service excellence according to the business needs and budget
• Ensures safe use of chemicals and equipment in accordance with the MSDS
• Follows key control and security procedures
• Inspects all furniture, carpet, and equipment, checking for wear, hazards, malfunction, and/or stains; fixes and/or reports issues to Maintenance
• Plans, organizes, and keeps records on deep cleaning activities
• Ensures all common areas are cleaned/checked daily and all needed repairs are completed and/or reported

Qualifications:

• Prior Assistant Executive Housekeeper or Executive Housekeeper experience
• Upscale and Premium Marriott Experienced Preferred
• Supervisory experience
• Basic computer skills
• Prior PMS system experience a plus!
• Ability to maintain an inventory and order as needed

Source: Hospitality Online