Assistant Executive Director

Capital Consultants Management Corporation; Surprise (AZ); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Wellness Program

401k Match

Paid Time Off

Parental Leave

Educational Assistance

Employee Assistance Program

Job summary

HOAMCO seeks an Assistant Executive Director to support the General Manager in governance, compliance and complex operational administration for a 1320-home HOA community. The role also oversees landscape, F&B, spa and resort events, serving as executive backup across Monarch Club facilities.

Ideal candidates will have HOA CID leadership experience, CA compliance knowledge, and strong financial oversight. This full-time role demands cross-functional coordination and exceptional service mindset.

Qualifications

• Leadership experience in large scale HOA/CID management.
• In depth compliance knowledge of CA/HOA rules and open meeting laws.
• Strong budget oversight and P&L management across entities.
• Experience with landscape operations and vendor contracts.
• Operational oversight of F&B, spa, and private events in resorts.
• Proven ability to manage multi-entity operations.
• Proficiency with office tech and HOA management systems.
• HOA industry certifications required or equivalent training.
• Commitment to servant leadership and exceptional service.

Responsibilities

• Governance and community administration under CA statutes.
• Manage annual budgets, line items, and inter-entity variances.
• Oversee landscape and common area operations and contracts.
• Coordinate cross-association activities and board communications.
• Oversee architectural compliance and ARC submissions.
• Supervise resort operations including F&B, spa, and events.
• Prepare regular financial and operational reports for management.
• Lead a team to ensure service excellence and staff development.

Skills

Leadership

Compliance

Financial Oversight

Landscape Mgmt

Hospitality Ops

Large-scale Ops

Tech Skills

Certifications

Servant Leadership

Education

CCAM Certification

CMCA/AMS Certification

Tools

Northstar

Microsoft Office

Job description

HOAMCO CULTURE

At HOAMCO our team members are passionate about their work bringing enthusiasm and dedication to every task They excel independently and understand the importance of teamwork We are committed to building people and communities by fostering open honest relationships through transparent communication Our dedication to exceptional customer service ensures we positively impact everyone we interact with

FUNCTION & ROLE

Under general supervision of the General Manager the Assistant Executive Director serves as an executive operational leader supporting the General Manager in overseeing This role focuses primarily on governance operational administration landscape contract oversight and complex California compliance for the HOA community of 1320 homes Resort operations serve as a secondary focus requiring the AGM to maintain full operational knowledge to serve as the executive backup as needed The General Manager maintains direct oversight of facilities maintenance and resort businesses While primary daily efforts are dedicated to HOA governance financial management and common area administration across the communitys associations the AGM maintains cross functional familiarity to support and step in as backup across The Monarch Club complexincluding Adelinas the Sandalwood Spa and banquet and event facilities

SUPERVISORY RESPONSIBILITIES

Direct administrative oversight guidance and daily management for HOA operational administrative staff and landscape vendor servicesPrimary daily focus dedicated to supporting HOA governance compliance community administration and financial healthComprehensive operational knowledge across Food & Beverage including Adelinas high end comfort food concept the Sandalwood Spa and lifestyleevents in order to serve as the primary executive backup to the General Manager and provide supervisory support as needed

REQUIREMENTS

• Leadership Experience 4 years of progressive leadership in large scale HOA or Common Interest Development CID management CCAM Certified Community Association Manager via CACM or CMCA AMS via CAI designation strongly preferred
• Compliance Knowledge In depth working knowledge of the California Davis Stirling Common Interest Development Act California Civil Code governing HOAs open meeting laws and annual disclosure packages
• Financial & Budgetary Expertise Strong financial oversight skills including demonstrated expertise in HOA budget development variance analysis general accounting principles and full profit and loss P&L statement management across multi entity operations
• Landscape Management Direct experience overseeing large scale community landscape operations vendor contract compliance and field performance evaluations
• Hospitality Resort Oversight 2 years of direct operational oversight managing Food & Beverage operations full service spa facilities and catered banquetevents in a private club resort or luxury active adult community or equivalent related experience
• Large Scale Operations Proven experience managing multi faceted operations and amenity structures in communities or resorts with 1000 unitsmembers
• Technical Skills Personal computer proficiency including high comfort with Microsoft Office Suite board management software and quick adaptation to specialized club and HOA management systems eg Northstar
• Education & Certifications HOA specific education and industry certifications eg CCAM via CACM CMCA AMS via CAI required or equivalent specialized community association management training
• Servant Leadership & Culture Demonstrated commitment to a servant leadership philosophy fostering a supportive team environment and driving a culture focused on care empathy and exceptional service for both community members and staff

RESPONSIBILITIES AND DUTIES

• California HOA Governance & Community Administration Statutory & Regulatory Compliance Enforce community CC&Rs Bylaws and Rules & Regulations in strict accordance with the California Davis Stirling Common Interest Development Act Ensure operational alignment with California Civil Code regulations
• Financial & Budgetary Oversight Assist the General Manager with annual budget preparation line item financial variance analysis and monitoring of departmental P&L statements Ensure fiscal responsibility proper code allocation and sound financial control across all association entities
• Landscape & Common Area Oversight Provide direct management and vendor oversight of community wide landscape operations ensuring contractor adherence to scope of work holding performance reviews and maintaining common area aesthetic and health standards across the property
• Multi Association Coordination Assist in operational touchpoints and cross association alignment between the Central Coast Management Association CCMA Woodlands Master Association WMA and Monarch Ridge Townhomes Association MRTABoard & Member Relations Prepare board meeting packets draft executive session minutes oversee annual election processes under California standards and manage member dispute resolution IDRADR
• Ensure meeting minutes and additional required documents are posted on the website in a timely mannerArchitectural & Compliance Oversight Manage the Architectural Review Committee ARC submission workflows and field inspections to uphold community aesthetics across all 1320 homesites
• Resort & Hospitality Operations Food & Beverage F&B Maintain comprehensive operational knowledge of on site culinary operations including Adelinas to ensure seamless execution inventory controls ABC license compliance labor cost optimization and service standards when stepping in as the executive backup to the General ManagerSandalwood Spa Oversight Maintain functional operational familiarity with the 31000 sq ft Monarch Clubs Sandalwood Spaincluding wellness facility standards practitioner scheduling treatment menus vendor relationships and healthsafety complianceto provide backup supervisory support as neededBanquets & Private Events Maintain secondary operational oversight for large scale community social events private member functions weddings and banquets across The Monarch Clubs event spaces serving as backup to ensure smooth cross departmental coordination between culinary and event execution teams
• Reporting & General Operations Complete daily weekly and monthly financial and operational reports as required by management execute other related tasks as assigned by management and attendlead departmental and board meetings as directedHOAMCO EMPLOYEES EXCEL AT

HOAMCO EMPLOYEES EXCEL AT

• Consistently projecting a positive professional and enthusiastic image of the company
• Prioritizing tasks effectively in a fast paced environment handling interruptions seamlessly
• Being strong team players ready to assist and lift up others as needed
• Demonstrating highly effective interpersonal skills and collaborating well with colleagues
• Providing exceptional customer service and upholding integrity and credibility

PHYSICAL DEMAND WORK ENVIRONMENT

• Must occasionally lift andor move up to approximately 50 pounds during event setups and operational assistance
• Ability to work flexible hours requiring weekends evenings and holidays as needed for board meetings and major community events
• Required to adhere to a specific dress code featuring a sharp professional resort casual style
• Noise level ranges from usually quiet to loud during major social productions and busy diningclub periods

WHAT WE OFFER

• Comprehensive benefits package including medical dental and vision
• Wellness program
• Flexible Spending Accounts
• Company matching 401k contributions
• Paid time off for vacation holidays medical and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs including Employee Assistance Program and Calm Health
• Optional benefits including short and long term disability life insurance and pet insurance

Most importantly a caring team who is dedicated to your success

About HOAMCO

Since 1991 HOAMCO Homeowners Association Management Company has been a leader in community association management currently managing over 600 communities across seven states and were still growing At HOAMCO we value teamwork integrity and exceptional service This is an exciting opportunity to be part of a company that makes a real impact in communities