Assistant Executive Director

Atria Signature Collection; Newport Beach (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid holidays/PTO

Health, Dental, Vision, Life Insurance

Tuition reimbursement

Job summary

Atria Signature Collection is seeking an experienced operations leader to manage daily community operations in a retirement living setting. You will drive financial performance, staff recruitment and training, and ensure exceptional resident and family service.

The role requires directing maintenance, safety, and service delivery while maintaining strong community relations. Ideal candidates bring at least five years in operations management within retirement living or related

Qualifications

• Five years of operations management experience with demonstrated success in meeting financial goals in senior living or related fields
• Demonstrated success in operating or maintaining a quality, customer-service oriented workforce
• Experience in recruiting and training others
• Licensed as an administrator for assisted living where required by state regulations
• Strong computer skills, especially Excel and Word
• Must have a valid driver’s license and be willing to drive as needed
• Ability to work in various positions within a community and cover for others
• Support department heads across disciplines and build a high-performing team
• Assist the Executive Director in all aspects of operations
• Recruits and trains team members as assigned
• Supervisory responsibilities for some team members may exist
• Maintains high customer satisfaction and a quality-oriented workforce
• Complete driving duties using company or personal vehicle as required
• May perform other duties as assigned

Responsibilities

• Lead and develop a high-performing operations team across the community
• Support the Executive Director with day-to-day operations and financial goals
• Recruit, train, and retain staff; ensure guest/customer satisfaction
• Oversee resident services, maintenance, and safety programs
• Monitor performance metrics and implement improvements
• Collaborate with department heads to optimize operations and budget adherence
• Engage with local community to build networks and referrals
• Ensure compliance with state regulations and company policies

Skills

Operations leadership

Financial management

Team building

Recruiting & training

Excel & Word

Education

Bachelor's degree in business administration, healthcare administration, or related subject

Tools

Microsoft Excel

Microsoft Word

Job description

We create communities where employees thrive in their work, helping our residents thrive in their homes.
Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification.
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

• A Bachelor's degree in business administration, healthcare administration, or related subject, and five years experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality; or equivalent combination of education or experience.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others
• Licensed as an administrator for assisted living in states requiring such license.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver's license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
• Is active in local community activities. Establishes networks and resources for resident referrals.
• Performs regular reviews of, and makes recommendations on, building construction and preventative maintenance.
• Able to work in various positions at community and fill in as needed.
• Provide support for department heads in all disciplines as needed.
• Builds a high performing team and keeps morale high.
• Assists the Executive Director with all aspects of operations.
• Recruits and trains team members as assigned.
• Assists in supervision or may have direct supervisory responsibilities for some team members.
• Maintains high customer satisfaction and ensures a quality-oriented workforce.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.