Assistant Executive Director

Cogir Senior Living; Hickory (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary & bonus

Health, Dental, Vision, Life Insurance

401K with company match

Paid vacation & holidays

Employee Assistance Program

Referral program

Job summary

Cogir Senior Living is seeking an Assistant Executive Director to help plan, implement, and evaluate all operations for a senior living community. You will oversee day-to-day operations, handle P&L responsibilities, and lead as the sales and HR liaison.

The role requires deep experience in retirement housing or healthcare management and a track record of building sales and managing budgets. You will supervise front desk staff, assist in recruiting and onboarding, ensure regulatory compliance,

Qualifications

• Bachelor's degree in business, human services, gerontology, or related field.
• 5+ years in retirement housing, hospitality, or healthcare management in a leadership role.
• Proven history of building sales and meeting financial goals.
• Knowledge of CRM, ATS, HRIS systems preferred.
• Detail-oriented with initiative and problem-solving skills.

Responsibilities

• Assist with operations and act as a point of contact for staff, residents, and partners.
• Direct oversight over front desk staff, including training and development.
• Support recruiting efforts and maintain a high-functioning team.
• Oversee hiring, promotions, and disciplinary actions with consistency.
• Lead onboarding initiatives and staff/resident leadership.
• Oversee facilities maintenance and property inspections.
• Foster staff creativity to deliver high-quality, economical services.
• Maintain resident records and ensure satisfaction and safety.
• Collaborate with community and external partners to comply with regulations.
• Assist with budgeting, cash flow, and variances; support in-house sales activities.

Skills

Operations leadership

Sales growth

HR processes

Team development

Budget management

CRM/ATS/HRIS

Education

Bachelor's degree in business, human services, gerontology, or related field

Job description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

Description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

What We Offer

• Competitive salary, bonus, and growth opportunities.
• Health, Dental, Vision, and Life Insurance.
• 401K with company match.
• Paid Vacation, Holidays, and Sick Leave.
• Employee Assistance Program,
• Generous Employee Referral Program and more.

Position Summary

The Assistant Executive Director (AED) supports the Executive Director with planning, implementing, and evaluating all operations and managing the community's day-to-day operations, including P&L responsibility and serving as the community's sales leader and HR point of contact.

Key Responsibilities

• Assist with all operations, acting as a point of contact for all staff, residents, prospects, community organizations, government agencies, and the public.
• Direct oversight over the front desk staff, including training, supervision, and staff development.
• Support recruiting efforts across all departments, creating and maintaining a highly functioning team environment.
• Oversee all hiring, promotions, disciplinary actions, and termination of employment of employees with attention paid to consistency in the selection
• and retention of quality personnel.
• Lead new hire onboarding initiatives.
• Assist in providing leadership for staff and residents; proactively solves problems and issues.
• Assist in maintaining buildings, grounds, and property through the oversight of preventative maintenance systems and programs, and frequent inspections.
• Assist with fostering creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible.
• Maintain a high degree of resident satisfaction through consistently delivering high-quality services.
• Ensure resident records and charting are current and up to date.
• Maintain positive working relationships with all residents, resident family members, employees, and the business community.
• Comply with all local, state, and federal regulations and focus on creating a safe working and living environment.
• Understand the community's care regulations and support the resident care program.
• Execute the renewal-retention program with existing residents.
• Assist with managing the community’s budget and cash flow, maintaining accountability, aggressively anticipating, and minimizing negative budget variances and deficits.
• Participate in “in-house” sales activities, including prospective resident tours and special events.
• Act as the second property contact for the Cogir Senior Living corporate staff, maintaining positive relationships.
• Assist with maintaining current departmental policies, procedures, and licenses per company, federal, state, and local requirements.

Requirements

CANDIDATE QUALIFICATIONS

Education

• A bachelor's degree in business, human services, gerontology, or a related field is required.

Experience, Competencies, And Skills

• At least five (5) years of experience in retirement housing, hospitality, or healthcare management in a leadership role, preferably in a business office, operations, or HR capacity.
• Successful history of building sales and meeting financial goals.
• Knowledge of various computer systems, including CRM, ATS, HRIS, and computer applications, is preferred.
• Keen attention to detail, ability to manage time effectively, strength in initiative, and problem-solving skills.
• Excellent communication skills and the ability to motivate.
• A positive team player mentality and passion for serving seniors!
• Capacity to participate in on-call and weekend rotation.
• Must possess a valid driver's license.