Assistant Escrow Officer

Fidelity National Financial, Inc.; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading title and escrow company as an Assistant Escrow Officer. This full-time position offers a unique opportunity to learn from experienced professionals in the industry while contributing to a company with a strong market presence. You'll play a vital role in managing escrow transactions, ensuring compliance, and providing exceptional customer service. If you have a keen eye for detail, excellent communication skills, and a passion for real estate, this is the perfect opportunity to grow your career in a supportive environment. Be part of a company that values innovation and teamwork, and make a difference in the lives of clients every day.

Qualifications

• High school diploma required; certification in real estate is a plus.
• Experience in customer service or administrative roles preferred.

Responsibilities

• Assist escrow officer with documents and coordinate with clients.
• Maintain accurate records and ensure compliance with regulations.

Skills

Customer Service

Attention to Detail

Communication Skills

Time Management

Organizational Skills

Education

High School Diploma

Certification in Real Estate

Tools

Softpro Select

Microsoft Office Suite

Job description

Overview

Why Us? Chicago Title is a National and FORTUNE 500 title and escrow company with more than 175 years of protecting property. With a 33% market share, we are backed by over $1B in Reserves while insuring our clients. Alongside our financial strength, we provide the latest in technology to our partners in real estate. Locally, we have 9 branches (and growing!) serving Maricopa and Pinal counties.

About the Role We are seeking detail oriented, self-motivated, and a great communicating team player to fulfill our full-time Assistant Escrow Officer position. As an Assistant Escrow Officer, you will have the chance to learn from top performing Escrow Officers in the business while working alongside them daily.

Duties

• Assist the escrow officer in preparing and reviewing escrow documents.
• Coordinate with buyers, sellers, real estate agents, and lenders to gather necessary information.
• Maintain accurate and up-to-date records of all transactions.
• Handle incoming and outgoing communications related to escrow transactions.
• Schedule and coordinate closing appointments.
• Ensure compliance with all legal and regulatory requirements.
• Provide excellent customer service by addressing client inquiries and concerns promptly.

Education

High school diploma or equivalent; additional education or certification in real estate or related field is a plus.

Experience

• Previous experience in an administrative or customer service role, preferably in the real estate or escrow industry.
• Escrow, real estate, accounting or legal experience required.
• Experience with production system, Softpro Select preferred.
• Knowledge of the closing process, math calculations, TRID and CFPB requirements preferred.
• Confident, high level work ethic, with a strong sense of urgency, and a closer mentality.
• Ability to prioritize and handle time effectively.
• Excellent written/verbal communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite and familiarity with escrow software. (Softpro Select).
• Knowledge of multifamily, commercial escrow, WRAP, and other specialized areas is highly beneficial.
• Ability to work independently and as part of a team.