Assistant Dispatcher - Nights

Cash-Wa Distributing; Nebraska; On-site; USD 22,000 - 28,000; Full time

Job summary

Cash-Wa Distributing is seeking an Assistant Dispatcher for night shifts to support transportation operations, plan trailers, coordinate with warehouse teams, and communicate with drivers about trailer needs and departures.

The role emphasizes thorough paperwork, nightly reports, and proactive problem solving; the candidate should be proficient with Outlook, Excel, Word and dispatch software and able to adapt to evolving workflow requirements.

Qualifications

• High school diploma or GED required.
• Distribution or transportation experience preferred.
• Strong problem solving and analytical skills required.
• Excellent communication via phone, text and email.

Responsibilities

• Trailer Coordination: determine trailer sizes, ensure right trailers and communicate with drivers and invoice office.
• Transportation Team Notifications: coordinate updates with Yankton/Michell/Sioux Falls, Kansas, Cheyenne, and Lincoln teams.
• Paperwork / Spreadsheets: prepare nightly reports, route completion paperwork, late gate report, and trailer repair lists.
• Route Completion Paperwork: verify route driver paperwork is complete, notify supervisor if missing invoices and forward to Accounting.
• Late Gate Report: compile daily routes and identify late departures with reasons; share with supervisors.
• Trailer List: receive daily yard trailer list with repairs and coordinate with shop and shuttle locations.
• Problem Resolution: handle breakdowns by obtaining driver details and relaying to shop; adjust staffing as needed.
• Staffing Issues: rearrange schedule and call drivers last-minute if someone is sick or absent.

Skills

Analytical skills

Attention to detail

Communication

Self-motivated

Problem solving

Education

High school diploma or GED

Tools

Outlook

Excel

Word

Dispatch software

Job description

Assistant Dispatcher - NightsPosition Summary:Primarily supports nightly transportation operations including planning, scheduling manpower, equipment and all clerical duties; with a focus on working closely with the Warehouse and Transportation team communicating with drivers on trailer needs and adjusted departure times. Down time could happen will allow this position to work on special projects to continuously improve work flow, safety, efficiency, tracking, etc.Work Schedule:Sunday – Thursday; typically working from 4pm to between 1am - 2am; may occasionally work later if needed, particularly when weather conditions arise.Starting Pay Range:$16/hr - $20/hr, depending on experienceJob DutiesAs we continue to grow, the job duties can change as needed to accommodate the needs for the team, but below is an outline of the major functions of the position and a general outline of what it entails.Trailer CoordinationThe start of the shift focuses on determining what trailer sizes are needed, and ensuring that we have the right trailers at the right times for the warehouse.Reviews routes and the cubic needs to determine what size of trailer is needed and communicate that the shag drivers and invoice office.Confirms that we have the trailer size available, and if not works to get them. That means reaching out to the various shuttle points and instructing them on what size to bring back and when if multiple shuttles from that location. Will need too periodically monitor routes on Samera to confirm that the correct equipment is being returned and reach out to the drivers if they have the wrong sizes.Transportation Team NotificationsYankton/Michell/Sioux Falls Team: Send a group message of stops/weight/cube for each routeKansas Team: Send a listing of the pairs and if anything is eliminatedCheyenne Team: Notified if loads are combined on one trailer and needs offloadedLincoln Shuttle Team: Text them on what they need to bring back to the lotPaperwork / SpreadsheetsThe following is done on a nightly basis to provide needed reports and status updates to end users.Route Completion Paperwork: Reviews the paperwork from the route drivers to ensure fully completed and signed, will need to follow up with drivers if needed. If missing any invoices, text the supervisor and driver to receive. Once finalized will forward to Accounting. Up to 16 routes for the Kearney team, and up to 8 for the Sioux Falls/Yankton team.Late Gate Report: Compile a report listing all of the routes for the day, most importantly identifying if they left late and the reason why. Gets forwarded to driver supervisors and Dispatcher.Trailer List: On a daily basis will receive a list of trucks and trailers in the yard from the shag team which includes what repairs are needed (if known) and make sure that the shop team gets the repair list. Will also work with supervisors in the shuttle locations on what they have and need, and what needs returned to Kearney.Problem ResolutionBreakdowns. Will receive calls and/or texts that people have broken down. Will get necessary information from the driver and work to relay to the shop.Staffing Issues: Will rearrange the schedule and make calls to drivers to fill a spot last-minute if someone is sick on doesn’t come in.Knowledge, Skills, and Ability:Strong computer skills are essential: Outlook/Excel/Word familiarity is desirable. Ability to learn and be proficient with dispatch software is a must.Problem solving and strong analytical skills is essentialAttention to detail and being process oriented is essentialCommunicate effectively and professionally via phone, text and email requiredSelf-motivated; performs duties and stays on track with minimal directionEducation & Experience:A high school diploma or GED.Distribution or transportation experience preferredPhysical Requirements:Physical exertion as typically seen in office settings.