Assistant Director, Student Advocacy

Ohio State University; North Carolina; On-site; USD 73,000 - 80,000; Full time

Job summary

The Ohio State University seeks an Assistant Director, Student Advocacy within the Student Life | Student Advocacy team. The role provides operational leadership, manages complex cases, supervises staff, and delivers strategic consultation to advance student retention, wellness, and degree completion.

You will oversee daily office operations, lead outreach and training, and ensure continuity of care during peak periods.

Qualifications

• Bachelor's degree in Education, Social Work, or related field or equivalent combination of education and experience.
• 5 years of relevant experience; program planning and administration.
• Strong written and verbal communication skills; background check required.

Responsibilities

• Provide operational leadership and complex case management for student advocacy.
• Supervise staff and coordinate outreach and training efforts.
• Collaborate with faculty and university partners to resolve student issues.

Skills

Advocacy

Communication skills

Program planning

Administration

Education

Bachelor's degree in Education, Social Work, or related field

Job description

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Job Title

Assistant Director, Student Advocacy

Department

Student Life | Student Advocacy

The Assistant Director within the Student Advocacy Center provides operational leadership, complex case management, staff supervision, and strategic consultation to advance student retention, holistic wellness, and degree completion at The Ohio State University. Reporting to the Director, this role manages daily office operations, leads outreach and training efforts, and assumes departmental leadership to ensure continuity of care during peak periods and leadership absences.

Serving as an institutional resource on student advocacy, the Assistant Director manages complex cases involving academic, financial, behavioral, health, and personal challenges. The position collaborates closely with faculty, university departments, and community partners to resolve multifaceted student issues, eliminate systemic administrative barriers, and maintain alignment with federal compliance standards. Additionally, the role supports 24/7 crisis response efforts during student emergencies, represents the center on behavioral intervention and care teams, oversees emergency assistance funds, and directly supervises professional, graduate, and student personnel.

Required Qualifications

Bachelor's degree in Education, Social Work, or related field or equivalent combination of education and experience; 5 years of relevant experience; experience in program planning and administration; demonstrated skill in working with faculty, staff, and students in an advocacy setting; strong written and verbal communication skills. Successful completion of a background check.

Desired Qualifications

Master's degree in Education, College Student Personnel, Counseling, Social Work, or related field; 8 to 12 years of relevant experience; experience working with a diverse student population in a large collegiate setting; 2+ years of supervisory experience; extensive knowledge of university policies and procedures; ability to analyze and interpret data.

Additional Information

The pay range for this position is $72,700 to $80,000, and will be based on internal equity, unit's available budget, and the candidate's qualifications.

MISSION

The Office of Student Life fosters students' development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location

Lincoln Tower (0271)

Position Type

Regular

Scheduled Hours

40

Shift

First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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The university is an equal opportunity employer, including veterans and disability.