Assistant Director, Student Access & Support

Orleans Parish School Board; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

NOLA Public Schools in New Orleans seeks an Assistant Director of Student Access and Support to oversee day-to-day operations of the Student Hearing Office, review disciplinary actions, and coordinate enrollment transitions for students returning from alternative settings.

This role requires collaboration with families, schools, charter partners, and advocacy groups, plus strong policy drafting and data analysis skills to ensure compliant, equitable discipline and enrollment practices

Qualifications

• Five or more years of experience working in education, law, public policy, or related field preferred.
• Demonstrated effective interpersonal/conflict resolution skills; Experience facilitating large and small groups.
• Trauma-informed mediation strategies / skills and critical thinking and problem-solving skills.
• Comfort navigating and diffusing emotionally overwhelming situations.

Responsibilities

• Oversee day-to-day operations of the Student Hearing Office.
• Review disciplinary action recommendations to ensure due process and district policy compliance.
• Draft centralized discipline policy based on new state legislation.
• Coordinate student enrollment with schools and community partners for returning students.
• Create and manage Student Hearing Office forms, packets, and outreach materials.
• Analyze disciplinary data and prepare summaries for internal and external publications.

Skills

Conflict resolution

Stakeholder engagement

Data analysis

Policy knowledge

Restorative approaches

Communication skills

Time management

Cultural sensitivity

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

NOLA Public Schools in New Orleans seeks an Assistant Director of Student Access and Support to oversee day-to-day operations of the Student Hearing Office, review disciplinary actions, and coordinate enrollment transitions for students returning from alternative settings.

This role requires collaboration with families, schools, charter partners, and advocacy groups, plus strong policy drafting and data analysis skills to ensure compliant, equitable discipline and enrollment practices