Assistant Director (Shoreham)

Citizens Options Unlimited; Village of Shoreham (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Citizens Options Unlimited is seeking an experienced supervisor to assist the Director in maintaining daily operations at the Shoreham facility. You will oversee Residential Managers, monitor program compliance with OPWDD regulations, and ensure high-quality services consistent with the agency’s mission.

Responsibilities include budgeting, staffing optimization, on-call coverage, and collaboration with QA to address incidents and updates.

Qualifications

• Bachelor’s Degree in a human services or related field.
• Three (3) years’ supervisory experience.
• Experience overseeing day-to-day operations of a facility supporting individuals with ID/DD.

Responsibilities

• Oversee day-to-day operations of the Shoreham ID/DD facility.
• Supervise, train, and support Residential Managers with regular observations and meetings.
• Coordinate with Director, Interdisciplinary Team, and families to review progress and resolve issues.

Skills

Staff supervision

Budget oversight

Training & development

Regulatory compliance

Education

Bachelor's degree in human services or related field

Job description

Assist the Director in the oversight of day to day operations of the Shoreham ICF. Ensures compliance with all Agency policies, State and Federal regulations, as well as COMPASS and CQL initiatives. Ensures quality services are provided by maintaining the Agency’s mission, values, and guiding principles.

Primary duties and responsibilities include but not limited to

• Supervises, supports, and trains Residential Managers through frequent observations and scheduled meetings to ensure overall effective performance. Ensures evaluations of Residential Managers are completed timely and consistently.
• Continuously confers with the Director through meetings to exchange information, receive instruction, and provide an update on the overall status of the program.
• Participates in various meetings with the Director, Residential Managers, Interdisciplinary Team, Day Program staff, committees, and families to discuss program planning, review progress, and address any issues concerning the people supported and/or general operations.
• Serves as a liaison between the Program and other departments to advocate as needed and resolve issues that arise.
• Ensures fiscal efficiencies by overseeing the operational budget for each site; for example Review staffing patterns for efficiencies; oversee the use of overtime to ensure there is clear justification; efficiently manage vacancies and leaves; ensure adherence to food and other incidental budgets; review payroll to ensure accuracy and corrections as needed; ensure daily billing is completed to avoid loss of revenue.
• Maintains on-call availability and responds to emergencies or crises occurring in the residences during both business and non-business hours.
• Conducts periodic physical plant inspections at assigned site to ensure the home is maintained in a clean and safe manner. Meet with the staff to discuss the operation and condition of the residence.
• Conducts monthly overnight visits to provide the necessary support and oversight to the Management staff.
• Reviews program files to ensure compliance with all OPWDD regulations and agency policy; including, but not limited to personal allowance, fire drill reports, incident reporting, monthly note and clinical records, etc.
• Confers with the Quality Assurance Department to discuss reported incidents and recommended follow-up. Ensures follow-up is implemented in a timely fashion
• Confers with the Quality Assurance Department on changes in regulations and problems involving families or issues identified during QA visits; participates in OPWDD activities when necessary.
• Participates in the development and maintenance of agency policies governing the Residential Program; ensures compliance with same.
• Ensures minimum staffing levels at all times. Helps the management team to ensure adequate staffing of the building at all times. Helps provide coverage when all other resources have been exhausted.
• Participates in Open Houses and other recruiting events, as well as remains involved in the onboarding process.
• Ensures all staff maintain compliance with all required training.
• Serves as a member of committees as assigned by the Director
• Performs other related responsibilities as requested by the Director.

This position requires regular and substantial unsupervised or unrestricted physical contact with people receiving services and, therefore, is subject to successful completion of fingerprint/criminal background check

Ensures that work-related safety procedures are in place and are being adhered to by staff. Observance of an unsafe act or a potentially hazardous work environment must be immediately reported to supervisor and/or safety committee.

• Bachelor’s Degree in a human services or related field required and three (3) years’ supervisory experience.
• Experience with oversight of day to day operations of a facility that supports people with ID/DD.