Assistant Director, Residential Dining

Penn State University; University Park (AL); On-site; USD 56,000 - 82,000; Full time

Job summary

Penn State University is seeking an Assistant Director, Residential Dining, responsible for directing food service operations across multiple locations. This role requires a Bachelor’s degree and significant supervisory experience in food services, aimed at delivering quality products and managing financial outcomes. The candidate will develop strategic initiatives and oversee operational compliance, contributing to the overall student dining experience.

Benefits

75% tuition discount for employees and eligible dependents

Comprehensive medical, dental, and vision coverage

Robust retirement plans and paid time off

Qualifications

• 8+ years of relevant experience, includes 3+ years of supervisory experience.
• Experience in food service operations and compliance.
• Strong financial acumen required.

Responsibilities

• Direct multiple food service operations and manage operational budgets.
• Ensure quality product delivery and customer service.
• Hire and train staff, ensuring adherence to policies.

Skills

Financial management

Customer service

Strategic planning

Team leadership

Education

Bachelor's Degree

Job description

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• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

POSITION SPECIFICS

Food Service Managers direct and manage multiple retail and residential food service operations and operational budgets. Managers develop, implement, and oversee strategic planning for new business development; capital and campus projects, including facility construction/renovation; cost containment and revenue growth. Focusing on delivering quality products and services, Food Service Managers develop and monitor operational standardization across locations; ensure regulatory compliance; remain current on food services trends.

• Direct the overall operation of multiple food service operations; develop and implement strategic plans and University-wide initiatives
• Accountable for the financial success of food service locations, both retail and residential-forecast, plan, develop, and oversee operational budgets; identify cost containment measures and new revenue sources; manage financial statements; negotiate and maintain contracts
• Ensure overall quality product and customer service delivery; research new trends in food services; develop new concepts and product mix
• Keep abreast of regulatory requirements; develop operational changes, policies, and procedures; establish standards; ensure compliance
• Investigate and resolve problems related to internal and external customer service, product quality, and personnel performance
• Oversee special capital and campus projects such as new construction and renovation; select architects and product service providers
• Develop, implement, and enhance a student-centered work environment; meet with a variety of groups to communicate goals and objectives
• Hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings
  
  

Minimum Education, Work Experience & Required Certifications

Bachelor's Degree 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $56,200.00 - $81,500.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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