Assistant Director, Queer and Trans Student Success and Engagement

Roger Williams University; Bristol (RI); On-site; USD 70,000 - 100,000; Full time

Job summary

Roger Williams University in Bristol, RI, seeks an Assistant Director for Queer and Trans Student Success and Engagement to lead programs at QTRAC, provide academic coaching, mentoring, and leadership development, and collaborate with campus partners to support gender identity and inclusive student experiences.

The role focuses on access, belonging, persistence, and well‑being for queer and trans students, with emphasis on first‑generation students and intersectional identities, reporting to the

Qualifications

• Experience in higher education or student services preferred.
• Strong intercultural communication and collaboration skills.
• Commitment to equity, inclusion, and student wellbeing.

Responsibilities

• Provide academic coaching, mentoring, referrals, and follow-up for diverse student populations.
• Support access, retention, belonging, identity development, leadership, and full participation in university life.
• Coordinate student navigation of resources and partnerships with campus offices.
• Collaborate with Advising, Tutoring, Residence Life, Housing, Accessibility, Health Services, Title IX, Career Education, Financial Aid, and others to reduce barriers.
• Track student contacts and success trends for review with supervisor and partners.
• Contribute to alumni-engagement activities and programs tied to access and persistence.

Skills

Student engagement

Mentoring

LGBTQIA education

Job description

Roger Williams University

Title: Assistant Director, Queer and Trans Student Success and Engagement

Location: Bristol, RI

Category: Professional and Clerical

Job Type: Full-time Regular

Posted On: Fri Sep 11 2026

Job Description

Looking to start or make a move into a career in higher education? If you enjoy working with college students and care about student engagement, mentoring, LGBTQIA+ education, leadership, and student success, this may be the role for you. We welcome new professionals, career changers, and applicants from a range of professional and educational backgrounds. If this work interests you and you meet the required qualifications, we encourage you to apply.

The Assistant Director, Queer and Trans Student Success and Engagement is assigned primarily to the Queer and Trans Resource and Advocacy Center (QTRAC) and reports to the Director of Institutional Diversity, Equity, and Inclusion. The role coordinates student support, academic coaching, mentoring, student leadership development, LGBTQIA+ education, and community-building programs for students.

The Assistant Director serves all students including queer, trans, nonbinary, gender nonconforming, questioning, asexual, and intersex students, as well as allied students. The role uses an intersectional approach to strengthen access, belonging, retention, persistence, well-being, leadership, and full participation in university life.

The Assistant Director supports prospective, pre-college, and enrolled students and contributes to selected alumni-engagement activities. Responsibilities include academic coaching, mentoring, student organization advising, peer mentoring, programming, training, assessment, communications, and campus partnerships. The role provides education, student support, and resource navigation related to gender identity, sexual orientation, chosen-name and pronoun processes, facilities, housing, and other student-facing systems. The Assistant Director works in coordination with the supervisor and the university offices responsible for policy, compliance, housing, facilities, and student records. The role also supports broader Division of Equity and Inclusion priorities focused on a thriving campus community.

Student Support, Engagement, and Resource Navigation

• Provide academic coaching, mentoring, referral, and follow-up for students including queer, trans, nonbinary, gender nonconforming, questioning, asexual, intersex, and allied students, with particular attention to first-generation students and the ways intersectionality shapes queer and trans student experiences.
• Support student access, retention, persistence, belonging, identity development, leadership, and full participation in university life.
• Assist students with resource navigation through established university processes, referrals, and partnerships with responsible offices related to wellness, family concerns, bias experiences, academic success, and campus participation.
• Partner with advising, tutoring, counseling, Residence Life and Housing, accessibility, health services, Title IX, student conduct, public safety, career education, financial aid, faculty, admissions, and other offices to reduce barriers and coordinate student support.
• Track student contacts, referrals, support themes, climate concerns, and student success trends for review with the supervisor and relevant partners.
• Support prospective, pre-college, and enrolled students through programs and short-term projects tied to access, persistence, retention, and success, and contribute to selected alumni-engagement activities.

QTRAC Programs, Services, and Events

• Develop, maintain, implement, and evaluate QTRAC services, programs, events, workshops, and student engagement initiatives.
• Coordinate LGBTQIA+ programs grounded in queer and trans identity development, wellness, leadership, belonging, community building, and joy.
• Coordinate signature programs and visibility events such as Lavender Graduation, Coming Out Day, Trans Week of Remembrance, Trans Day of Visibility, Pride Week, queer and trans wellness programs, and community-building events.
• Create measurable program goals, learning outcomes, timelines, logistics plans, assessment tools, and post-program reports.
• Use student feedback and participation data to recommend improvements to QTRAC programs and services.

Training, Education, and Campus Partnerships

• Develop and deliver education on gender