Assistant Director Program Operations, Doctoral Programs (PhD & DNP)

Villanova University; Rosemont (PA); On-site; USD 51,000 - 63,800; Full time

Job summary

Villanova University invites applications for the role of Assistant Director Program Operations, Doctoral Programs (PhD & DNP). The position provides high-level administrative and operational support for post-master's Doctor of Nursing Practice and PhD programs, coordinating logistics, communications, and policy compliance.

The successful candidate will partner with leadership and faculty to implement graduate policies, enhance the student experience, oversee business functions, and contribute

Qualifications

• Bachelor's degree required; strong communication and organizational skills essential.
• Minimum of 3 years of relevant experience in higher education or a comparable professional environment.

Responsibilities

• Primary point of contact for programmatic questions and student support and communications.
• Schedule residencies, research colloquia, and project presentations.
• Manage student registration, progress tracking, and financial aid processes (NFLP).
• Collect and analyze data for program evaluation, compliance reporting, and enrollment optimization using Slate CRM.
• Coordinate logistics for program events, dissertation proposals, defenses, and maintain program documents.
• Support recruitment and retention efforts through marketing materials and virtual information sessions.

Skills

Communication

Organization

Teamwork

Education

Bachelor's degree

Tools

Microsoft Office

Qualtrics

Teams

Banner

Job description

Villanova University is hiring an Assistant Director Program Operations, Doctoral Programs (PhD & DNP). The role involves providing high-level administrative and operational support for post-master's Doctor of Nursing Practice and PhD programs, managing operations, logistics, communications, and ensuring compliance with University policies. The Assistant Director collaborates with leadership and faculty to implement and improve graduate policies, enhance the student experience, and oversee business functions aligned with the University's mission and strategic goals.

Highlights

• Primary point of contact for programmatic questions; manages student support and communications.
• Schedules key events including residencies, research colloquia, and project presentations.
• Handles student registration, progress tracking, and financial aid processes including Nurse Faculty Loan Program (NFLP).
• Collects and analyzes data for program evaluation, compliance reporting, and enrollment optimization using Slate CRM.
• Coordinates logistics for program events, dissertation proposals, defenses, and maintains program documents.
• Supports recruitment and retention efforts through collaboration on marketing materials and virtual information sessions.
• Requires a Bachelor's degree and minimum 3 years of relevant experience in higher education or comparable professional environment.
• Strong proficiency in Microsoft Office, Qualtrics, Teams, and familiarity with Banner is a plus.
• Excellent communication, organizational, customer service, and teamwork skills are essential.
• Salary range is $51,000 to $63,800, based on qualifications and departmental factors; position is full-time, exempt, and benefits-eligible within salary grade 13.