Assistant Director Patient Safety & Quality

Suburban Hospital; Washington; On-site; USD 110,000 - 170,000; Full time

Job summary

Suburban Hospital in Bethesda, MD, is seeking an Assistant Director of Patient Safety and Quality to lead quality improvement and operational excellence. This role drives strategic initiatives, collaborates across departments, and oversees the Patient Safety and Quality team to advance the hospital's operating plan and QAPI efforts.

The position requires a Bachelor’s degree and at least five years in health care operations or management; a Master’s degree may substitute experience.

Qualifications

• Bachelor’s degree required.
• Minimum of five years of operational and management experience in a health care setting.
• Knowledge of business operations and proficiency with project management and performance improvement methodologies.

Responsibilities

• Partner with leadership to identify and implement quality, patient safety, and operational improvement initiatives.
• Develop and execute strategies that drive continuous quality improvement and organizational performance.
• Collaborate with the Performance Excellence team to support enterprise-wide improvement efforts.
• Lead and support cross-functional quality improvement projects, ensuring teams have the resources needed for success.
• Monitor project progress, track performance metrics, and report outcomes to leadership.
• Develop and deliver education and training to build process improvement and performance excellence capabilities.
• Supervise and mentor the Patient Safety and Quality team.
• Identify and implement industry best practices to enhance quality, safety, and operational effectiveness.
• Communicate the progress and results of quality initiatives and recognize team achievements.

Skills

Leadership

Quality improvement

Project management

Team supervision

Healthcare operations

Education

Bachelor’s degree

Master’s degree preferred

Job description

Requisition #:673042 Location:Suburban Hospital, Bethesda, MD 20814 Category:Manager/Supervisor Schedule:Day Shift Employment Type:Full Time

Assistant Director of Patient Safety and Quality will promote a culture of continuous improvement throughout the organization. The Assistant Director will support the development and execution of the hospital’s operating plan, particularly the quality assessment and performance improvement (QAPI) plans, as well as organizational improvement initiatives. The Assistant Director will engage staff and leaders from across the organization to deploy operating and QAPI plans and track key outcomes and results, particularly those complementing quality improvement initiatives. The Assistant Director will support the senior director in leading the hospital Patient Safety and Quality team in providing support for organizational strategic and operational improvement initiatives, including quality and event management.

Key Responsibilities

• Partner with leadership to identify and implement quality, patient safety, and operational improvement initiatives.
• Develop and execute strategies that drive continuous quality improvement and organizational performance.
• Collaborate with the Performance Excellence team to support enterprise-wide improvement efforts.
• Lead and support cross-functional quality improvement projects, ensuring teams have the resources needed for success.
• Monitor project progress, track performance metrics, and report outcomes to leadership.
• Develop and deliver education and training to build process improvement and performance excellence capabilities.
• Supervise and mentor the Patient Safety and Quality team.
• Identify and implement industry best practices to enhance quality, safety, and operational effectiveness.
• Communicate the progress and results of quality initiatives and recognize team achievements.

Qualifications

Education:

• Bachelor’s Degree required.

Work Experience

• Minimum of five years progressively more responsible operational and management experience in a health care setting (preferably within a health system). Master’s degree may be substituted for work experience.
• Knowledge of business operations and proficiency with project management and performance improvement methodologies

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.