Assistant Director of User Services

University of Georgia; Griffin (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Director of User Services to lead and enhance library services. This role involves collaborating with a visionary team to manage user services, oversee course reserves, and ensure effective communication across departments. The ideal candidate will possess a strong background in library sciences and demonstrate leadership in a collaborative environment. If you are passionate about library services and eager to make a difference, this position offers a unique opportunity to shape the future of user services in a dynamic academic setting.

Qualifications

• 3+ years of professional library experience required.
• Experience managing or supervising faculty or staff is essential.

Responsibilities

• Assist in planning and implementing User Services Department work.
• Lead course reserves function and supervise branch library staff.

Skills

Leadership

Collaboration

Service Orientation

Communication

Education

Master’s in Library and Information Science

Tools

FOLIO

Job description

Assistant Director of User Services

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

Applicants should attach a 1-2 page letter of interest, a complete CV, and the names, titles, and contact information of three professional references. The University of Georgia Libraries wish to emphasize that preferred qualifications are not required and we are committed to helping our future colleagues develop preferred knowledge, skills and abilities. Applicants are encouraged to communicate the ways in which their work meets required or preferred qualifications in ways that may not be obvious. Candidates are encouraged to submit their materials by April 14, 2025, however, the position will remain open until filled.

Posting Details

Posting Number: F2319P
Working Title: Assistant Director of User Services
Department: Libraries-Access Services

Position Details

Classification Title: Librarian AC
FLSA: Faculty
Rank: Open Rank
Contract Type: Fiscal (12 mo.)
Tenure Status: Non-Tenure Track

Minimum Qualifications

An ALA-accredited Master’s in Library and Information Science or terminal degree in a related field.

Position Summary

Reporting to the Director of User Services, the UGA Libraries seek a collaborative, visionary, and service-oriented individual to serve as our Assistant Director of User Services. This role assists with providing leadership and guidance for a suite of services including: borrowing and delivery, stacks maintenance, first level reference, student employment training and management, and takes a primary role in managing course reserves along with associated copyright guidance as well as oversight of user services functions at our branch locations.

Additional Requirements

• At least 3 years of professional library experience.
• One or more years of experience managing or supervising faculty or staff.

Duties/Responsibilities

General Departmental Support

• Assist the Director in planning, organizing, and implementing the work of the User Services Department.
• Serve as a backup for configuring and maintaining systems such as FOLIO.
• Contribute to the development and revision of library-wide practices, guidelines, and policies related to user services.
• Collaborate with the Director to assess existing services and develop new service offerings based on user needs.
• Promote effective communication within the department and across the libraries.
• Assist in coordinating focused outreach to special audiences.
• Assist in the recruitment, hiring, training, and evaluation of staff and student assistants.

Course Reserves & Branch Support

• Lead the course reserves function, ensuring timely and accurate processing of materials.
• Directly supervise and support staff at branch library locations.

Applicant Documents

Required Documents:

• Resume/CV
• Cover Letter
• List of References with Contact Information