Assistant Director of the Registrar's Office

Lake Erie College of Osteopathic Medicine; Erie (Erie County); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading higher education institution seeks an Assistant Director of the Registrar's Office to manage student records and support registration processes. This entry-level role requires effective communication and organizational skills, with a focus on maintaining academic integrity. The successful candidate will represent the office professionally and engage in community outreach while contributing to departmental goals.

Qualifications

• Experience with student records management preferred.
• Ability to work under pressure and handle ambiguity.

Responsibilities

• Assist in managing office activities and organization.
• Process transcripts, grades, and enrollment verifications.
• Engage in community outreach and fundraising activities.

Skills

Effective communication

Organizational skills

Interpersonal skills

Education

Bachelor's Degree

Tools

Banner

Job description

Assistant Director of the Registrar's Office

Join to apply for the Assistant Director of the Registrar's Office role at Lake Erie College of Osteopathic Medicine

Job Summary

The Assistant Director of the Registrar's Office is responsible for assisting with registration processes and maintaining the integrity of students' personal information and academic records. This role plays a key part in implementing student management programs, including testing with diverse student populations.

Key Responsibilities

• Promote and uphold the culture, values, and mission of LECOM with integrity, honesty, and professionalism.
• Represent the Registrar's Office professionally and courteously to faculty, staff, visitors, and students.
• Maintain confidentiality and a professional appearance.
• Assist the Registrar and Assistant Registrar in managing office activities and organization.
• Manage student records and serve as a content expert.
• Advise administration on operational issues within the Registrar's Office.
• Resolve issues related to academic records.
• Provide resources regarding graduation and degree requirements.
• Process transcripts, grades, enrollment verifications, loan deferments, insurance forms, and background checks.
• Conduct counseling sessions during registration and throughout the academic year.
• Interview students, parents, and faculty regarding admissions and registration requests.
• Perform data entry, archiving, and file management.
• Participate in organizing interviews, campus visits, open houses, commencement, and other events.
• Contribute to departmental goal setting and continuous improvement initiatives.
• Serve on committees and support administrative functions as needed.
• Document training and assist with assessment and financial aid processes.
• Maintain composure during high-volume or unusual events to ensure smooth operations.
• Attend work punctually and regularly.
• Support LECOM's mission through community engagement and fundraising activities.
• Engage in scholarly activities to enhance student learning.
• Represent LECOM actively in the community through board participation, outreach, and events.
• Perform other duties as assigned to ensure efficient office functioning.

Job Requirements

• Bachelor's Degree required; relevant experience preferred.
• Experience with student records management and educational software (e.g., Banner) is highly desirable.
• Effective communication skills, both written and verbal.
• Knowledge of academic records terminology and institutional procedures.
• Strong organizational, attention to detail, and data entry skills.
• Ability to work under pressure and handle ambiguity.
• Excellent interpersonal skills, tact, and diplomacy.
• Confidentiality and professionalism in handling sensitive information.
• Ability to learn quickly and adapt to changing priorities.
• Flexible and cooperative attitude in performing various duties.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Business Development and Sales
• Industry: Higher Education