Assistant Director of SPS Student Success and Student Advising

Clark University; Worcester (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Clark University in Worcester, MA is seeking an Assistant Director of Academic and Student Services to promote student success through academic advising, student support programming, and collaborative partnerships with faculty and program leadership.

The role develops and implements initiatives that help students achieve their educational goals while supporting the daily operations of the advising center. A Master’s degree and at least five years of related experience are required.

Qualifications

• Master's degree in a related field is required or equivalent.
• Minimum of five years of progressively responsible experience in academic advising, student success, student affairs, or related higher education field.
• Experience supervising, training, and mentoring staff or student employees preferred.
• Proficiency in Microsoft 365 applications required; experience with Banner, Argos, BI Query, and student success technologies preferred.

Responsibilities

• Promote student success, retention, and engagement through academic advising and student support programming.
• Collaborate with faculty and program leadership to support students' educational goals.
• Develop and implement initiatives and oversee daily operations of the advising center.

Skills

Organizational skills

Communication

Presentation

Interpersonal skills

Problem-solving

Microsoft 365

Banner

Argos

BI Query

Education

Master's degree in Higher Education Administration/Management, Counseling, Student Affairs, Education, or related field

Tools

Banner

Argos

BI Query

Job description

Clark University

Location: Worcester, MA

Category: Staff and Administrators

Job Type: Full-time - Exempt

Job Description:

The Assistant Director of Academic and Student Services promotes student success, retention, and engagement through academic advising, student support programming, and collaborative partnerships with faculty and program leadership. The position develops and implements initiatives that help students achieve their educational goals while supporting the daily operations of the advising center.

Job Requirements:

• A Master's degree in Higher Education Administration/Management, Counseling, Student Affairs, Education, or a related field.
• Minimum of five years of progressively responsible experience in academic advising, student success, student affairs, or a related higher education field.
• Experience supervising, training, and mentoring staff or student employees preferred.
• Skills: Excellent organizational, communication, presentation, interpersonal, and problem-solving skills. Proficiency in Microsoft 365 applications required; experience with Banner, Argos, BI Query, and student success technologies preferred.

Additional Information:

Expected Hiring Range: $50,000 to $60,250

Pay Transparency Disclosure: The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Equal employment opportunity, including veterans and individuals with disabilities.