Assistant Director of Security

Marksman Security LLC; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Marksman Security LLC is seeking an Assistant Security Director to oversee all security operations across a retail mall setting. You will ensure posts are staffed, supervise officers, and maintain high levels of safety and customer service for tenants and visitors.

The role requires 2–3 years in security with supervisory experience, CPR/AED and violence training, and a valid driver’s license. You will lead by example, coach staff, and ensure compliance with policies and procedures.

Qualifications

• High school diploma or GED required.
• 2–3 years of security experience in Class A/commercial real estate.
• Prior supervisory or lead officer experience.
• Strong leadership, communication, and conflict resolution skills.
• CPR/AED certified or obtain within 10 days of hire.
• Workplace violence training or obtain within 10 days of hire.
• Valid driver’s license with clean driving record.
• Background and fingerprint check; drug screen as required by law.

Responsibilities

• Supervise all security personnel on shift.
• Ensure posts are staffed; coordinate coverage for call-offs.
• Conduct routine patrols and site inspections.
• Serve as primary contact for evening shifts.
• Provide supervision, coaching, guidance to officers.
• Ensure adherence to post orders, policies.
• Address performance issues and document discipline.
• Assist in training and onboarding new officers.
• Prepare daily activity reports and incident documentation.
• Monitor overtime and assist with scheduling.

Skills

Leadership

Communication

Conflict Resolution

Report Writing

CPR/AED

Violence Training

Driver's License

Supervisory Experience

Multi-site Mgmt

Security Operations

Education

High School Diploma or GED

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well‑known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

ASSISTANT SECURITY DIRECTOR

The Assistant Director of Security oversees shift security operations across a retail mall setting. This role ensures all posts are staffed, officers perform to standard, and tenants, visitors, and property assets remain safe and secure. The assistant director of security leads by example, providing hands‑on support while maintaining a high level of customer service and professionalism.

Key Responsibilities:

• Supervise all security personnel assigned to their shift.
• Ensure all posts are properly staffed; coordinate coverage for call‑offs and emergencies.
• Conduct routine patrols and site inspections to verify officer performance and property security.
• Act as the primary point of contact for all evening shift security operations.
• Provide direct supervision, coaching, and guidance to security officers.
• Ensure officers adhere to post orders, uniform standards, and company policies.
• Address performance issues and document disciplinary actions when necessary.
• Assist in training and onboarding new officers.

Client, Tenant & Visitor Engagement

• Maintain a visible and professional presence throughout the retail space.
• Respond to tenant concerns, service requests, and security‑related issues promptly.
• Ensure officers provide exceptional customer service to tenants, visitors, and vendors.
• Respond to incidents, emergencies, alarms and disturbances.
• Ensure all incidents are properly documented in detailed, accurate reports.
• Notify management and escale issues as required.
• Assist with investigations and follow‑up actions.

Administrative Duties

• Complete daily activity reports, shift summaries, and incident documentation.
• Assist with time‑keeping verification and shift scheduling support.
• Monitor overtime usage and report staffing needs.
• Safety & Compliance
• Enforce safety protocols and emergency procedures (fire, evacuation, medical, etc.).
• Ensure compliance with company policies, local regulations, and property standards.
• Identify and report security risks, hazards, or maintenance concerns

Required Qualifications:

• A high school diploma or general education degree (GED).
• Minimum 2–3 years of security experience, preferably in Class A or commercial real estate environments.
• Previous supervisory or lead officer experience.
• Strong leadership, communication, and conflict resolution skills.
• Ability to manage multiple sites and priorities during a fast‑paced shift.
• Proficient in report writing and basic computer systems (incident reporting, access control, CCTV).
• Must be CPR/AED certified or able to obtain certification within 10 day of hire
• Must be Workplace violence trained or able to obtain within 10 day of hire
• Must have a valid driver’s license and clean driving record.
• As a condition of employment, applicants will be subject to a background and fingerprint investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Preferred Qualifications:

• Experience supervising multi‑building or campus-style properties.
• CPR/First Aid/AED certification.
• Military or law enforcement background (a plus).

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Marksman Security LLC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.