Assistant Director of Security

HSH Group / The Peninsula Hong Kong; Beverly Hills (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The Peninsula Beverly Hills is seeking an Assistant Director of Security and Operational Risk to help oversee daily security operations and ensure a safe guest, associate, and hotel asset environment. You will help set the level of aggressive hospitality and lead security staff with daily visibility across the hotel.

In this role you will train associates on emergency procedures, participate in incident investigations, and ensure compliance with federal and local laws while supporting the

Qualifications

• Experience leading security teams in hospitality or similar high-end environments.
• CPR/First Aid certification or equivalent emergency response training required.
• Strong knowledge of federal, state and local laws and hotel policies.
• Ability to conduct and document incident investigations with clear follow-up.

Responsibilities

• Assist the Director of Security and Operational Risk in supervising daily security operations.
• Ensure high levels of visibility of security staff to guests and associates.
• Coordinate training on emergency procedures and safety protocols.
• Review performance and conduct evaluations for security personnel.
• Manage department scheduling and payroll in alignment with hotel needs.
• Maintain emergency plans and conduct regular fire drills and drills.
• Oversee master key controls and access security across the hotel.
• Investigate incidents involving guests, staff, and hotel assets.

Skills

Leadership

Security operations

Emergency response

Staff training

Policy compliance

Job description

Business Unit: The Peninsula Beverly Hills

Location: Beverly Hills

The Peninsula Beverly Hills

A Legacy Built. A Future Inspired.

Thirty-five years is measured in more than time. It is measured in the people who shape a place, the rituals that become tradition, and the ideas that continue to inspire what comes next.

At The Peninsula Beverly Hills, we have always believed that hospitality extends beyond service. It lives in the moments people remember but cannot always explain—a conversation that lingers, a meal that becomes a memory, a wish made, a story that changes the way we see the world.

Our thirty-fifth anniversary honors these enduring traditions and the philosophy behind them.

JOB SUMMARY:

To assist the Director of Security and Operational Risk in managing, supervising and critiquing the day-to-day security operations ensuring that there is a strong focus on the safety and security of our guest, associates and Hotel assets. Also to assist the Director of Security and Operational Risk in setting, demonstrating and monitoring the level of aggressive hospitality the guest, and associates, are receiving from the officers on a daily basis. Ensuring that all officers maintain a high level of visibility to guest and associates in all areas of the hotel. Assist in the training of all associates ensuring that they understand their roles in an emergency situation. Ensuring that the hotel is in compliance with all Federal and local laws.

Key Accountabilities:

Assisting the Director of Security and Operational Risk in leading the security departments towards a safe and secure work environment for all associates, providing reasonably care for all guest who enter our hotel and protecting the hotels assets.

The responsibilities include, but are not limited to:

• Reviewing and conducting performance evaluations
• Implementation of all policies and procedures regarding Safety and Security
• Monitor master key controls for all hotel master keys
• Monitoring security and safety programs.
• Investigating all incidents regarding guest, associates, patrons and hotel assets
• Department scheduling
• Department payroll
• Implementing the hotels emergency plan.
• Assist in providing on-going training for all officers and hotel staff as it pertains to the Hotels emergency plan, safety and security.
• Conducting fire drills
• Reviewing all documentation prepared by the officers daily, ensuring accuracy and timeliness
• Maintaining current certification in CPR and First Aid, and be able to perform competently when necessary
• Have working knowledge of the hotel lock and in-room safe systems.
• Ability to perform all task required of officers on a daily basis.
• Make periodic patrols of the hotel critiquing officers and showing different methods of patrolling.
• Assist in dealing with difficult guest or associate issues such as: disorderly conduct, theft, suicides, bomb threats, associate or guest accidents, fire, safety hazards, robberies, terrorist activities, civil disturbances, power failure, elevator entrapment, medical assistance and natural disasters.
• In addition to the aforementioned the Assistant Director of Security must maintain a positive work environment while developing, maintaining and improving on the teamwork atmosphere within the department as well as in the hotel.

THIS JOB DESCRIPTION IS NOT EXHAUSTIVE OF ALL THE JOB TASKS BUT SERVES AS A GUIDE; ADDITIONAL DUTIES MAY BE ASSIGNED BY AN IMMEDIATE SUPERVISOR OR HOTEL MANAGEMENT.