Assistant Director of Residential Services

Quality Management Assoc Inc

Palmyra (NJ)

On-site

USD 54,000 - 66,000

Full time

12 days ago

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Benefits offered by this job

Vacation and Sick time
Medical, vision, prescription coverage
401K and life insurance
Bonuses and referral program
Educational growth opportunities
Recognition for achievement

Job summary

Quality Management Assoc Inc. seeks an Assistant Director of Residential Services in Palmyra, NJ.

This role leads the residential team, supervises site managers and direct care staff, and ensures compliance with Federal, State and local regulations, Medicaid waivers, and contracted standards. The incumbent collaborates with HR and CQI teams, develops staff training plans, and advances program improvement initiatives to support individuals in our care.

Qualifications

  • A minimum of a four-year college degree and three years' experience in the DD/ID field or related field.
  • Master’s degree preferred.
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Therap.
  • Ability to communicate effectively with staff, consumers, families, and funders.
  • A valid driver’s license and ability to work flexible hours.
  • Must be at least 21 years old and have a clear criminal history.

Responsibilities

  • Supervise Residential Site Managers and oversee scheduling trends and overtime.
  • Assist in budgeting and program cost management for residential services.
  • Monitor individuals’ plan documents and data collection systems.
  • Contribute to recruitment, hiring, and training plan development.
  • Coordinate with clinical, medical, development and CQI teams for integrated services.

Skills

Communication skills
Microsoft Office
Organizational skills
Driver's license

Education

Bachelor's degree
Master's degree preferred

Tools

Therap
Electronic HR/training tracking
State agency resources

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Director of Residential Services

Full Time Palmyra, NJ, US

Assistant Director of Residential Services

QMA is in the process of increasing the residential services team. We are seeking candidates with experience and those who are interested in shaping an efficient and knowledgeable workforce for a shifting market.

Our Assistant Director of Residential Services works with the residential team to supervise site managers and direct care personnel involved in the administration and delivery of all residential services. They assure that residential services are in compliance with all applicable Federal, State and Local regulations, laws, and ordinances as well as Medicaid, waiver and State-contracted standards (as described by the Department of Health and Human Services, Division of Developmental Disabilities. Essentially, the Assistant Director ensures that our residential sites operate within the provisions of QMA’s mission, values and its articles of incorporation.

Responsibilities and Duties

This includes the direct supervision of QMA’s Residential Site Managers. The Assistant Director reviews and tracks scheduling trends, including residential staff/agency staff overtime and Vacation time. They assist in the supervision of the management of house budgets, program costs, etc. He or she completes site inspections, monitor individuals’ plan documents using an electronic health record and completes performance data collection systems.

The Assistant Director works with the Human Resources department by actively participating in the recruitment and hiring of residential direct care and management staff. He or she assists in the development of direct care and management employee training plans. The Assistant Director also assists in the completion of disciplinary actions, unusual incidents and investigations. He or she works with the clinical, medical, development and CQI departments in order to provide coordinated, comprehensive service to the people we support. The Assistant Director advocates for and teaches the individuals QMA serves to advocate for themselves. He or she assists in the initiation, development and implementation of major projects and represents QMA externally as required maintain appropriate external networks. He or she maintains knowledge of industry trends and best practices and facilitate positive and productive communication across departments.

Qualifications and Skills
The Assistant Director of Residential Services Skills and Qualifications:
  • A minimum of a four-year college degree and three (3) years experience working in the DD/ID field or a related field. Master’s degree preferred.
  • Proficient in Microsoft Office (word, excel, outlook, powerpoint), electronic HR/training tracking systems, Therap, Government/State agency electronic resources, fax machine, calculator, telephone and other standard office machines.
  • The ability to communicate effectively with staff and consumers (and their families) as well as administrative staff and funders.
  • A normal range of hearing and vision, in order to provide proper support to the program members and employers with whom they will be interacting.
  • Have a valid driver’s license.
  • Be twenty-one years of age or older.
  • A clear criminal history check.
  • Will not have been convicted of forgery, embezzlement obtaining money under false pretenses, extortion, criminal conspiracy to defraud, crimes against & the person or other like offense(s).
  • A complete physical including a Mantoux test(s).
  • Ability to work flexible/non-fixed hours.
  • Excel in developing standards, fostering teamwork, managing proficiency, promoting process improvement, building relationships, and organizational astuteness.
  • Understand the importance of ethical conduct, communications proficiency and people skills.

QMA values every member of the team and offers:

  • Compensation structures that are based on a pay-for-performance philosophy.
  • Vacation and Sick time
  • A comprehensive benefit plans including medical, vision and prescription coverage.
  • A 401K savings program and life insurance.
  • Performance based bonuses and an employee referral program.
  • Educational and professional growth opportunities.
  • Recognition for dedicated and outstanding achievement.

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

QMA Hiring Policy Regarding COVID-19

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Job Type: Full-time

Pay: $60,000.00 per year

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • Bachelor's (Preferred)

Experience:

  • Supervising Experience: 1 year (Required)
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